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Welcome to Care to Know, our new monthly eNewsletter for Carers, Volunteers and Supporters. In this month's issue, we invite you to join us for Carers' Rights Day at our Winter Welcome event on 21 November and to our AGM and lunch on 5 December.  Check out our Carers Events Calendar for the remainder of the year and find about our exciting volunteering opportunities. Read Susan's story in which she shares her experiences of being both a carer and a volunteer. We hope you find the information both valuable and enjoyable to read. Don't forget to enter our Christmas Hamper Raffle to be drawn on Friday 8th November - Good Luck! 

If you have some information to share with carers or would like to feature in our next issue, please get in touch.  Here's to another fantastic month for Gateshead Carers and everyone who supports us! 

Nikki McCann
Team Leader Stakeholder Engagement 
'I have realised I am not on my own and the fact that it is okay to ask for help'
- Carer's response after attending our Care to Share wellbeing programme.
A message from our CEO Steve Cowen

I’m really happy that we are launching our eNewsletter and I hope you all enjoy it. Carers, staff, volunteers and our trustees have been working together on the production of our new Strategic Plan. This sets out where we want to be in 3 years time and how we hope to get there. Our key priorities are to;

Reach more carers and enable more carers to live life well
The first priority is an obvious one. It’s what we are here for and it’s what we do.

Generate more income ourselves and diversify our income streams
This is important because at the moment we are too reliant on one source of funding.

Digitally transform Gateshead Carers
We know that the world is becoming more digital. Social media is becoming the major source of information for people. Smart speakers like Alexa are in more and more homes.  People watch TV on demand at a time that suits them. In Gateshead 67% of carers are already using digital technology. We need to be sure we are not left behind and that we are best placed to meet carers growing use of digital technology.

Our Strategic Plan is available on our website at
We would love to hear your thoughts on it.
Click here to view our Strategic Plan
Volunteering has helped me feel useful again
Susan is one of our very dedicated volunteers and is also a carer. Susan began volunteering with us in September 2018 as a receptionist.

Click here to read Susan's story on how volunteering for Gateshead Carers has had helped her flourish.

Volunteering Opportunities
We have a growing team of enthusiastic volunteers that have been given an induction and are getting ready to start in their chosen role that fits their skills and availability; these opportunities include:
  • Befriending
  • Community Connectors
  • Carers Allotment
  • Carers Knowledge Panel
  • Fundraising
  • Helping at events
  • Reception and admin
Apart from the obvious feel good factor from giving your time to a worthy cause, volunteering has a number of benefits such as gaining practical experience and skills, increasing confidence, meeting new people and doing something rewarding.

To find out more about our volunteering opportunities contact our Volunteer Coordinator Claire who will be happy to have a chat and answer any questions.
Alternatively, you can view our volunteering opportunities on our website at
Carers Wellbeing Calendar
November & December 2019
Click here to find out about our Care to Share, Ready Steady Grow, Superbia LGBTQ+, Men's Group and Gadabout!

Carer Cafes. We currently hold a Carer Cafe at Watergate Cafe, Whickham, on the first Tuesday of the month and at the Birtley Hub Resource Centre on the second Thursday of the month. 10.30am-12.30pm. Come along and join in the discussion. 
Celebrate Carers Rights Day at our Winter Welcome on Thursday 21 November 2019
Carers Rights Day is an annual event that aims to bring organisations across the UK together to help carers in their local community know their rights and find out how to get the help and support they are entitled to.  Having the right information at the right time can make all the difference when you’re looking after someone. Every day 6,000 people become carers but often it’s not something we’ve planned for. This Carers Rights Day we’re focusing on supporting people to prepare for the future through the theme: Caring for Your Future.

The aim of the day is to:
  • Make carers aware of their rights
  • Let carers know where to get help and support
  • Raise awareness of the needs of carers
Get festive and join us for our Winter Welcome event on Carers Rights Day Thursday 21 November 10am -12 pm at John Haswell House. Enjoy the company of fellow carers and Gateshead Carers staff in our festive vintage tea room serving treats including turkey sliders and mince pies! Why not let your inner diva out and join in with our Christmas sing-a-long!  You will also have lots of opportunity to chat to staff to find out more about your rights as a carer too.  No need to book, just come along and bring a friend or family member.

Register to attend our free Winter Welcome event by 12 noon on Friday 8th November 2019 and your email address will be entered into our raffle to win a Festive Food Hamper!
Click here to register

Only one registration per email address. Entries via registration must be received by 12 noon on 8/11/2019. One email address will be picked at random and the winner announced at 2pm on 8/11/2019.  The winner must arrange to collect their hamper in person from Gateshead Carers at John Haswell House, Gateshead, NE8 4DY.
Book your free place for lunch at our AGM
FREE Flu Jab for Carers
Ask your GP if you are eligible. The seasonal flu vaccine is the best way to protect yourself and the person you care for from flu. If you are caring for someone you may be concerned about how being ill will affect you as a carer and the person you care for. If you are the main carer for an elderly or disabled person who may be put at risk if you fall ill, and/or if you are in receipt of Carer’s Allowance, you should be offered a Free flu jab, according to government policy. Other categories of people are also eligible for a free flu jab, including those aged 65+, those who are pregnant, and those with certain health conditions.  Further information on flu jabs in England can be found on the NHS website
FREE Training from The Gateshead Housing Company

A range of free training courses are available for Gateshead residents, to help build skills, knowledge and capacity through their Moving Forward customer training programme.

Courses coming up in November are:
  • Understanding Health Improvement - Tuesday 26 November 2019, 1-3pm
  • Safeguarding Awareness – Tuesday 19 November 2019, 10am-12pm
To see the full programme please visit

LGBT+ focus group. The Gateshead Housing Company attended Northern Pride in July, to find out from LGBT+ people what is important to them when looking for a landlord and/or employer. We received lots of helpful feedback, but we now want to explore this further, to help us identify whether any barriers exist that are making it difficult for people to access our jobs and housing services. If you would like to be part of a focus group to talk about this, or would prefer to share your feedback on a one-to-one basis, please contact the Customer Involvement Team on 0191 433 5357 or email
Tell us once service
This service is not something any of us would like to think about but it is useful to know for those sad situations of the death of a loved one. It lets you report a death to most government organisations in one go. This service will be discussed with you and the Registrar at the time you register the death. The Registrar will give you all of the information you will need to Tell Us Once.There are a few other things to think about. Your local authority may need you to reapply for certain benefits including housing and council tax benefits as well as becoming the sole tenant in your home, if you rent from the local authority. They will be able to help you to do this: The Registrar will also give you a telephone number if you prefer not to use the internet.
Healthy Heart Workshops
Waves Health Screening are supporting their sister company "Waves in the Community CIC" to deliver free healthy heart screening days for carers across Gateshead. They would love your input to help create something carers want. If you could complete their questionnaire and return it to them that would be great. For more information please contact:
0784 9005047
Hate Crime Awareness
As part of Hate Crime Awareness Week 2019, the Gateshead Housing Company launched a new film, ‘Stand up to Hate Crime’. The film was created by their customer-led Equality, Diversity and Inclusion Group, where they share their own experiences of hate crime, what it is and how to report it.
Click here to watch the Hate Crime Awareness video on YouTube
'Hate Crime Awareness Week video 8 mins' - YouTube
The hope is that this film helps to raise awareness and encourage people to report. The film is available in different lengths, visit our YouTube page @GatesheadHousingCo to view our films.
Do you know someone who is a carer?
A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support. The reasons and causes of someone taking on caring responsibilities are varied but can include:
  • Physical disability
  • Mental health problems
  • Long-term health condition
  • Dementia
  • Learning Disabilities
  • Alcohol & substance misuse
Help us to spread the word!
Gateshead Carers Association, John Haswell House, 8-9 Gladstone Terrace, Gateshead, NE8 4DY
Tel: 0191 490 0121 Gateshead Carers Association is a Charitable Company limited by guarantee. Charity registration number 1118942 Company registration number 6133161 
Copyright © 2019 Gateshead Carers Association, All rights reserved.
Wellbeing for unpaid adult carers in Gateshead

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Gateshead Carers Association, John Haswell House, 8-9 Gladstone Terrace, Gateshead, NE8 4DY 

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