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Housing Matters: capacity building and housing & homelessness sector news.
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Edition 12 - October 2015
From the Executive Director

 

I am very excited to introduce the October Housing Matters newsletter in my new role of Executive Director for Q Shelter.
 
I look forward to getting to know many of you over the next few months and encourage you to attend Q Shelter’s AGM on 22 October 2015 so I can share with you my vision for Q Shelter and where I believe the opportunities are within the housing and homeless sector.
 
I come from a background entrenched in mental health and housing and the experiences I gained working in those sectors have influenced my strong belief in the paradigm of recovery.
 
It is well recognised that people need safe, secure and affordable housing to achieve their recovery goals.  This is why I am so excited about the prospect of working in Q Shelter and helping establish our leading voice on housing and the importance of integrated services. 
 
World Mental Health Day was on 10 October.  The theme this year was plain and simple yet applies to us all - mental health begins with me, so what is your mental health promise to yourself?
 
My promise was to stay more connected with family and friends.  Good mental health is everyone’s business and the message is clear, it begins with an individual’s awareness of how they can maintain their own positive mental health.
 
In our human services sector we are often working for vulnerable communities and disadvantaged people.  
 
The work we do empowers and creates connections and engenders are more civil society.  However, I am acutely aware of how many of my colleagues and peers often neglect their own mental health by working long hours and supporting vulnerable people often with complex needs.  
 
It is hard to look after oneself when you see so much work that needs to be done. However the key is work life balance, good humour and positive mental health awareness.
  
The opportunities I see for further cementing the collaborations between support and housing providers will be highlighted in the coming years as Queensland implements the National Disability Insurance Scheme.
 
I am therefore delighted Mr Ray Jeffery will be Q Shelter’s guest speaker at the AGM.  Ray Jeffery is the National Disability Insurance Agency’s Queensland Director, Engagement and Implementation, based in the Brisbane office.  
 
Ray helped establish and worked in four NDIS trial site offices in South Australia, the Hunter region in NSW, and the Barwon region in Victoria, and he was formerly Director Service Delivery ACT trial site.
 
Ray worked on the NDIS Joint Commonwealth Taskforce and the implementation of Commonwealth Housing Programs including the National Rental Affordability Scheme, the Housing Affordability Fund and the Building Better Regional Cities Program.  With this breadth of experience I am sure Ray will bring the importance of affordable and accessible housing to the forefront as the NDIS rolls out.
 
I look forward to meeting with as many members and our partners over the next few months.  Please feel free to contact me at our Spring Hill office.  I am encouraged by the work I have seen to date, and the welcome I have received has been overwhelming.  What is abundantly evident to me in my first few weeks on the job is the collaborative nature of the community services industry.  I hope I will learn from you all and continue in this spirit of partnership.  Please enjoy the October edition of Housing Matters.
 
Leone Crayden
 
In this edition


Regional networks meeting

NDIS housing budget principles

A Human Rights Act for Queensland

Shaping consultation on housing

Industry Development and Engagement Project 



New guidance and Q Shelter tool

Last chance to register for NRSCH event


 

New events on the calendar

People, place and opportunity webinar

Free training for new committee members webinar

Cultural Competency training

Representing your organisation at QCAT

Understanding mental health issues

Dinner with Sara Burns

West Belconnen forum

Neighbourhoods masterclass



Mission Australia action plan
Innovative funding initiative

 


New Guides to Housing Focused Support
Consultancy service
Latest news

Delegates from regional networks meeting

Q Shelter is holding a meeting of delegates and representatives of regional housing networks on Thursday 22 October.  The meeting will discuss how Q Shelter can support regional networks in the future, and also our priorities for 2016.  For more information please contact Paul Mackay at Paul.Mackay@qshelter.asn.au
 

NDIS housing budget principles

Q Shelter will host a forum in December to help the housing and homelessness sectors explore and understand the principles that will guide the NDIS’s $700 million housing capital budget.
 
The Commonwealth and State governments released the six principles last month.  They are:
  1. a mix of potential funding streams may be utilised to address existing and new specialist disability housing
  2. NDIS funding would be based on the efficient lifecycle cost of delivery of specialist disability housing representative of typical providers 
  3. residents (people with disability) will be expected to provide a reasonable contribution towards their accommodation 
  4. funding is provided for both existing and new supply of specialist disability housing, as well as for both private and publicly owned specialist disability housing
  5. providers of specialist disability housing will be expected to finance (‘cash-flow’) the purchase or build of accommodation and their operations
  6. funding will allow for the continuity of supply from providers and also ensure there is scope for change and innovation over time.
A more detailed framework is due for release by December 2015.  For more information visit: https://www.coag.gov.au/sites/default/files/Schedule_J_C15-84351.docx
 

A Human Rights Act for Queensland

Q Shelter is proud to be part of a coalition of organisations promoting the Rights for Queenslanders campaign that supports the introduction of a Human Rights Act in Queensland.
 
We believe a Human Rights Act could add to the system of checks and balances in Queensland by requiring governments to consider the human rights implications of their laws, strengthening the committee system requiring public authorities to act consistently with human rights.
 
A Human Rights Act would improve the relationship between government and Queenslanders as a result of consultation, transparent decision making and increased accountability.
 
Through the Rights for Queenslanders campaign community organisations are working together to call on the State Government to hold consultation on the issue of whether a Human Rights Act should be introduced.
 
It is not a formal organisation but a coalition of organisations working together toward a common goal. Q Shelter has joined this coalition because we believe strongly in the human rights of Queenslanders, and we believe this would be a momentous legacy for the Queensland Government and an indication that it is working toward a truly civil society. 

 

Shaping consultation on housing

A new Housing Strategy External Reference Group has been tasked with providing advice to the Department of Housing and Public Works on the engagement and consultation approach to assist with the development of a new housing strategy for Queensland.
 
The group met in Brisbane for the first time on 17 September and commenced discussion on the key themes and issues currently affecting Queensland housing system.
 
These themes are proposed for inclusion in a discussion paper to help frame discussion in a public consultation period, planned for later this year.
 
The group is scheduled to meet fortnightly, or as required, and will focus their efforts on ensuring the consultation phase is set to target key stakeholder groups and provide the space for all voices to be heard.
 
Membership includes representatives from the department, Queensland Shelter, Community Housing Providers for Queensland, DVConnect, Health and Community Services Workforce Council, Local Government Association of Queensland, Queensland Aboriginal and Islander Health Council, Queensland Advocacy Incorporated, Queensland Council of Social Science, Queensland Disability Network, Queensland Mental Health Alliance, Queensland Youth Housing Coalition and Tenants Queensland.
 
It is proposed that the new Housing Strategy will set the direction for housing in Queensland over the next 10 years.  For more information contact Jane West at jane.west@qshelter.asn.au

 

Industry Development and Engagement Project update 

Here is an update from the Department of Housing’s IDEP team:
 
The Department of Housing and Public Works’ Industry Development and Engagement project (IDEP) continues to partner with housing assistance industry representatives on initiatives to further develop the skills and capabilities needed to respond to the increase in demand for human services. 
 
The project’s phase one initiatives are determining the industry’s needs, generating ideas for development and innovation and identifying opportunities to improve how housing assistance is delivered.  The evidence-based outcomes of these initiatives will inform the Industry Development framework and action plan in phase two. 
 
Updates on the initiatives underway:


IDEP 1 – Workforce Development  

Health and Community Services Workforce Council (HCSWC) has been contracted to develop a Queensland Housing Assistance Industry Skills and Workforce Development Report and action plan.  This report and action plan will include an analysis of the industry workforce challenges and issues for the department and the Industry Reference Group.  
 
HCSWC established a working group for this initiative consisting of members from QCOSS, Q Shelter and Margaret Ponting Consulting.  The working group met in September to start identifying industry workforce stakeholders, accurate occupations and potential skills emerging to meet industry challenges.  Their next working group meeting will be held mid-October.

 

IDEP 2 – Business Development Needs of the Housing Assistance Industry

KPMG facilitated consultation sessions in Brisbane and regional Queensland with housing assistance industry stakeholders in September to better understand the industry’s strengths, needs and growth opportunities.  KPMG also surveyed industry providers and will report to the department and the Industry Reference Group by November.
 

IDEP 3 – Business Structures and Arrangements Guide and Workshops

In August, Corrs Chambers Westgarth developed a business structures and arrangements guide and ran workshops with industry providers throughout Queensland.  The workshops increased participants’ understanding of the strengths, weaknesses, risks and issues associated with business structures to support growth and diversification.  The workshops also allowed participants ask questions and share their experiences in this area. 
 

IDEP 5 – Innovation Clinic

Housing assistance industry stakeholders participated in an Innovation Clinic in June that explored challenges and opportunities related to growth and sustainability.  The clinic produced an action plan with potential opportunities and projects for further exploration by the industry leads - CHPs for Queensland, Q Shelter and Brisbane Housing Corporation.
 

IDEP 6 – Mentoring for Growth

The IDEP team is coordinating with the Department of Tourism, Major Events, Small Business and the Commonwealth Games (DTESB) in a Mentoring for Growth program tailored to the housing assistance industry.  DTESB offers a suite of mentoring programs for small businesses in Queensland and covers an extensive range of issues with a large cohort of experienced mentors.  This mentoring initiative through the IDEP will give industry providers the opportunity to discuss their business challenges with a panel of experienced business and industry leaders.  To be an organisational participant in this initiative or to find out more please contact the department via Stephen Hughes, Market Development and Programs, on 3007 4480.
 
In September the IDEP team also visited and met industry providers to discuss the project, industry development needs and challenges their organisations may currently face.  The IDEP team found this a valuable forum to gather further insights to industry priorities and build partnerships to deliver quality human services. 
 
For further information or to be involved in the IDEP please contact the department on 3007 4473.

New guidance and Q Shelter tool

New information published on NRSCH Compliance is available at: http://www.nrsch.gov.au/regulation_and_policy/compliance
 
The NRSCH Compliance Provider Guide published in October 2015 is available at: http://www.nrsch.gov.au/__data/assets/file/0005/335057/Provider-Compliance-Guide.pdf  
 
Next week as part of the next steps for Queensland webinar, Q Shelter will launch a Compliance Preparation Tool, a checklist designed to help community housing providers prepare their documentation and metrics required for NRSCH Compliance.


Last chance to register for NRSCH event

Don’t forget to register for Q Shelter’s Webinar on the next steps for Queensland to be held on Tuesday 20 October between 2pm and 3pm.   
 
This webinar will feature the Registrar of Queensland, presenting how compliance under the NRSCH is being rolled out in Queensland.  There will also be the opportunity to learn about key findings from a pilot compliance program carried out by the NSW Office of the Registrar earlier this year.

For more information or for support with NRSCH compliance please contact Clare Phythian at clare.phythian@qshelter.asn.au or phone (07) 3831 5900.

New events on the calendar

For our new calendar of events for October, November and December, published in conjunction with Under 1 Roof, please visit: http://www.qshelter.asn.au/elements/2015/05/Q-Shelter-and-Under-1-Roof-Oct-Dec-2015-Calendar-Online1.pdf


Highlights

People, place and opportunity: place-based responses to disadvantage webinar

Tuesday 20 October
Housing and support agencies play a critical role in place-based responses to disadvantage.  This webinar will introduce concepts for working locally and regionally to build structural capacity for positive change.  
 
Place-based responses can help housing responses capture synergy with other key domains such as social support, education, health, housing and employment.  This webinar will introduce what place-based work is, and how organisations can work with other key stakeholders to structure their combined responses to local/regional issues.  
 
It is presented by Pam Bourke, who is a Community Development practitioner, trainer and lecturer with more than 30 years experience working in NGOs, government and the private sector in Australia and internationally. As the community development manager in BCC from 1994 -2002 Pam was responsible for developing innovative approaches to many community issues including affordable housing and homelessness and place-based responses to disadvantage. Pam brings extensive knowledge of the housing and homelessness sectors, and working regionally in Queensland.  
Date: Tuesday 20 October 2015
Time: 11am to 12pm
Cost: $35 inc GST

 

Free training for new committee members webinar

Thursday evenings throughout November

Q Shelter offers free training for board and committee members through our November webinar series on Good Governance, covering:
  • Who’s in charge around here? Governance and the Board
  • Setting the Direction: Strategic, Operational and Risk Planning
  • Getting the Job Done: Staff, Volunteers, Delegation and Honesty
  • On the Right Side of the Law: Compliance 

Cultural Competency training

Thursday 12 November

Ipswich

One day workshop


Representing your organisation at QCAT

Monday 16 November or Tuesday 24 November

Brisbane

One day workshop
 

Understanding mental health issues

Tuesday 24 November

Sunshine Coast

One day workshop
 

Dinner with Sara Burns (Triangle Consulting – creators of the Outcomes Star)

Monday 2 November
Brisbane

 

West Belconnen: a discussion of housing affordability forum

Wednesday 18 November

Brisbane

Together with CHPs for Qld and LGAQ, Q Shelter is pleased to present an opportunity to learn about the West Belconnen project (on the NSW/ACT border) – a planned new development that will deliver up to 11,500 homes in a socially-inclusive community that focuses on innovation, sustainability and affordability.   For more information about the project visit:   http://talkwestbelconnen.com.au/
Join project leaders for a discussion about innovative approaches to housing affordability, and hear Economic Development Qld present the Queensland approach to housing affordability.


Neighbourhoods masterclass

18 and 19 November

Sydney

The NSW Federation of Housing Associations is holding a one and a half day Neighbourhoods Masterclass to build on the community housing industry’s understanding and capacity to support providers’ work in neighbourhoods and communities. 
 
The masterclass aims to enhance the industry’s capacity to operate effectively in neighbourhoods and communities and therefore support effective regeneration initiatives by community housing providers.
 
It includes a full day's seminar program and an optional half-day site tour to Telopea and Riverwood - two areas which have undergone large scale renewal.  Highlight speaker Lyndall Robertshaw, Executive Director of Compass Housing Co Ltd will share the lessons from the Logan Renewal initiative.
 
For more information visit: http://communityhousing.org.au/
or email leonilynch@communityhousing.org.au             

Mission Australia’s Action Plan to reduce and prevent homelessness 2015

Mission Australia has launched a new Homelessness Policy that sets out the key approaches and priority areas for action that it believes should be used to reduce homelessness and strengthen communities across Australia.  Q Shelter endorses this policy and you can see the full document at:
https://www.missionaustralia.com.au/publications/position-statements/homelessness

 

Private sector backing for innovative funding venture

Law firm Herbert Smith Freehills has become the latest corporate supporter of the Victorian-based Homes for Homes initiative, providing pro bono legal advice.
 
The initiative invites homeowners and organisations to pledge 0.1 per cent of property sales for the construction of social housing. 
 
Capital Estate has pledged to donate 0.1 per cent of all land sales from its Denman Prospect project in Canberra, where it is developing a new suburb with 2000 homes.  It will also ensure builders purchasing land place the caveat on their title, meaning additional funding flows from the sale of the individual homes on those sites.
 
Grocon has included the 700 apartments from its Swanston Square and Bouverie Street Melbourne residential projects, as well as the 183 apartments in its recently approved 85 Spring Street project.
Source Michael Bleby, AFR, 21 September 2015

New resources available: Guides to Housing Focused Support

Council to Homeless Persons, based in Victoria, has been funded by the Mercy Foundation to produce a series of Guides to Housing Focused Support for workers in the homelessness sector.
 
Housing focused support refers to the activities and interventions delivered by workers in Specialist Homelessness Services that aim to help people gain and sustain a home.     
 
These good practice guides break down the core components of housing focused support to assist workers supporting people who are at risk of or experiencing homelessness.   
 
The guides are ‘system blind’ and are designed to be used throughout Australia.  The five guides available are:
1. An overview of homelessness.
2. Engagement and rapport building.
3. The role of assessment in housing-focused support.
4. Supporting consumers to access housing. 
5. Supporting resettlement and stabilisation. 
 
These guides are also available through the Q Shelter website: http://www.qshelter.asn.au/resources/best-practice/

 

Consultancy service

Since the launch of the Q Shelter Panel of Consultants in conjunction with our website last month, we have expanded the information on the panel members.  Listed consultants have demonstrated skills and knowledge in the following topic areas:
  • Assets
  • Community Engagement
  • Finance
  • Organisational Development
  • Governance
  • Strategic Management
  • Operational Management
  • Tenant and Housing Services
For more information visit: http://www.qshelter.asn.au/services/consultancy-service/
 
There is also a resource that is useful to help organisations select a Consultant for assistance.
 
If you are a housing or homelessness provider that requires support with building capacity or capability or improving any aspect of your organisation, please contact Q Shelter as a first point of contact and we will assist you by helping to understand what you require, pointing you in the direction of available resources, offering our capable and experienced team or referring you to a Consultant Panel member.

 
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