Housing Matters: capacity building and housing & homelessness sector news.
From the Executive Director
Welcome to the October edition of our Housing Matters newsletter.

I want to thank all of our Members for their ongoing support. Your membership with Q Shelter has helped us to deliver terrific results for the housing and homelessness sector this year, reflected the needs of the wider housing sector in our services, and steered the strategic direction of our organisation.

Over the coming weeks, we will be in touch with you to ask you to renew your membership with us.

Not only is Q Shelter delivering a range of new benefits for their members, membership fees will remain the same price.

This is also the perfect time for any individuals or organisations who aren't current members to join - sign up today on our website.

October also ushered in Anti-Poverty Week - Q Shelter supported the key themes of anti-poverty week to raise awareness and to strengthen public understanding of the causes and consequences of poverty and hardship around the world and within Australia.

In case you missed it, I recommend having a read of the ACOSS 'Poverty in Australia 2016' Report - it highlights that close to 3 million Australians are living below the internationally accepted poverty line, which shows that we still have so much more work to do to ensure the well-being and dignity of our citizens.

Our staff were also at the launch of Anti-Poverty Week walk at QUT - our thanks to Wesley Mission Queensland for inviting us to participate.

I'm also delighted to report that Q Shelter along with bric housing, Brisbane City Council, Churches of Christ in Queensland, Roma House (Mission Australia) and many other organisations have come together to organise the Lady Bowen Precinct event.

This local community event has been regularly held in Spring Hill for years, and aims to connect local residents with support and referral services, as well as opportunities to socialise through sharing a cup of tea and breakfast with one another. This event is held to mark the end of Anti-Poverty Week, and we are grateful to all services and guests for attending.

On a final point, Q Shelter will be developing a series of policies aimed at addressing the need for these resources across the sector.

An introduction to our policy series can be found here - keep an eye out for future Housing Matters newsletters for the first policy in this series.

Leone Crayden
Executive Director



The National Disability Insurance Scheme (NDIS) will provide support services to 420,000 people with significant disability however it is estimated there will be an undersupply of 45,000 properties for disability housing once the scheme rolls out in 2019.
Early estimates put the value of this emerging residential market to be in the order of billions for the Brisbane area alone.
Q Shelter and the Brisbane Development Association are collaborating on this signature business breakfast which will springboard to several forums next year.

It will be a terrific opportunity for residential property interests, financial services, community housing providers, government agencies, and disability and community service industries to get to know each other and find out how cross-sector collaboration can benefit all parties, and in particular the delivery of appropriate housing for people with a disability.
Please note 20% of the ticket price will be used to subsidise the ticket price for those attending from the not-for-profit sector.  Your ticket to this event will include a two course plated breakfast with continuous tea, coffee and juice.
Outstanding keynote speakers and panellists across the topic are being assembled – more soon.

Register here



Under 1 Roof has been offering learning and development events since 2010.

Under 1 Roof has been funded by the Department of Housing and Public Works to offer expanded learning and development opportunities in various regions in Queensland until June 2017.
Find out more about the range of U1R events and training opportunities here


Q Shelter held an Asset Management Forum on 13 October, attended by over 60 staff from a range of housing providers, and the Department of Housing and Public Works. A range of topics were covered including:

- Approaches to Asset Management from Community Housing Providers

- Energy efficiency and new technologies

- Department of Housing and Public Works 

You can find the presentations from this Asset Management Forum on our website here.

We would also like to aknowledge our sponsors, SPM Assets and Datum Design.

New Communications and Events Resources

Arahat is a Masters student with the University of Queensland and is working with Q Shelter to develop marketing and events management resources. Q Shelter will consult the Product Reference Group and our Networks on these draft resources to ensure they reflect the needs of the sector.

Arahat has had personal experience with homelessness through a natural disaster in Nepal, so is passionate about supporting our sector.


Yellowbridge QLD - A Year of High Fives

YellowBridge QLD held its Annual General Meeting this month to celebrate what has been one of the most exciting years in the organisation’s 40-year history.

The not-for-profit organisation provides housing, disability support and home services to more than 4000 people in the Toowoomba, Southern Downs and Lockyer Valley regions.

This year, it gained registration under the NRSCH as a Tier 2 provider, which is a significant achievement for the regional organisation.

They also participated in the innovative trial of a new co-design process for housing intake and assessment called Toowoomba Housing Connect. The trial was supported by Q Shelter and ran for four weeks with more than 15 participating groups and agencies. YellowBridge played an important role in the trial and subsequent discussions about how to introduce the scheme on a permanent basis.

YellowBridge General Manager Housing Services, Darce Foley, was appointed Co-Chair of the Toowoomba Housing and Homelessness Coalition and represented this group at the regular Q Shelter forums. He also attended the National Housing Conference in Western Australia.

To read YellowBridge QLD’s recently published 2015-16 Annual Report, visit

Some of the members of the YellowBridge QLD housing team are (from left) Danielle McCarthy, Jenny Bagster, Anne Bell and Darce Foley.

Compass Housing Services - Helping set the #NewUrbanAgenda

(L to R, Mia Davidson from Victorian Department of Environment, Land, Water and Planning,  Compass Group Managing Director Greg Budworth and  Australian Ambassador to the United Nations Gillian Bird.)
Last week Compass Housing was proud to represent the Australian community housing sector on the world stage at the United Nations Habitat III conference in Quito, Ecuador.

Habitat III is the major conference of the UN Human Settlements Program and aims to set global standards for sustainable urban development through the endorsement of a New Urban Agenda.

The conference concluded with the Agenda being officially adopted by all member states including Australia – a historic moment for housing policy in this country and a welcome sign that housing is back on the national agenda. 

You can watch Compass Group Managing Director Greg Budworth’s address to Habitat III here. More information about the conference is also available on Compass’ Facebook and Twitter pages.

As well as leading Compass’ delegation, Mr Budworth is the co-chair of the Civil Society partner constituent group (PCG). The Civil Society PCG is one of 16 groups established by the General Assembly of Partners (GAP) to provide inputs and feedback into the Draft New Urban Agenda.

N.B. Mr Budworth’s involvement with Habitat III is funded by the United Nations Habitat program.
Q Shelter was out and about in the regions this month - our Network Development Officer, Paul MacKay, attended a number of Regional Network meetings across the state.

Regional Workshop

Q Shelter was delighted to partner with Indigenous Business Australia (IBA) to deliver a workshop on good governance and business development in Far North Queensland.

This training session was jointly delivered by Q Shelter and IBA to three regional Indigenous community housing organisations.

Q Shelter specialists advised on Good Governance, including guidance on recruiting Board members, setting strategic directions, and how to work with staff and volunteers. 

IBA provided a great overview of how to start and run a business, including business development and access to finance.

You can find more about Q Shelter's resources on good governance on our website.

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Copyright © 2016 Queensland Shelter Inc

PO Box 214, Spring Hill, Qld, 4004.
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