Housing Matters: capacity building and housing & homelessness sector news.

          SAVE THE DATE           
 Q Shelter Housing and Homelessness Conference
14-15 July 2016 Cairns

If you would like to submit a proposal to present at our conference please click here. 

If you would like to learn more about the conference and register for tickets please click here

Early bird tickets are availible up until 31 May. Q Shelter members receive 30% off both early bird and general ticket types. Please call the office on (07) 3831 5900 if you would like more information. 
From the Executive Director
March has been a busy month of planning and activity for Q Shelter.
We have now locked in the 14 and 15 July for the Q Shelter Housing and Homelessness Conference. This year the Q Shelter Conference Committee made the decision to support regional Queensland by holding the conference in Cairns. We are honoured to have Nic Marchesi and Lucas Patchett , 2016 Young Australians of the Year and proud Queenslanders, as our guest speakers.
Nic and Lucas are the founders and creators of the charity Orange Sky Laundry which provides mobile laundry services to homeless people. These  young men who are armed with enthusiasm  to make a practical difference to treat others how they want to be treated  have a simple philosophy “clean clothes and conversation” and after  70,000 kilos of washing ... they realised it is so much more. 
I have had the pleasure of volunteering in the van out at Ipswich and can attest to the difference this simple idea makes in the lives of so many. Whilst we do the washing we take the time to simply have a respectful conversation with people and hear their story.
Nic recently mentioned that he met a man experiencing homelessness, Grant.
Nic said "As I passed Grant's laundry back to him, he told me something I'll never forget. He said, 'Nic, I haven't been able to have a conversation with anyone for over three days'."
We have been working with our colleagues from the Department for Housing and Public Works on a consultation strategy to ensure broad and meaningful engagement with our industry on the newly released discussion paper, “Working Together for better housing and sustainable communities”.
This month Community Housing Providers for QLD (CHPs for QLD) and Q Shelter hosted a Leadership Forum with guest speakers the Hon Mick de Brenni MP, Minister for Housing and Public works, Mike Allen former Chief Executive Housing NSW and Greg Withers CEO of Community Housing Industry Association. Our speakers gave us great insights into the different perspectives from their respective jurisdictions. Though one message from all speakers was unanimous, housing is a fundamental need and the lack of safe, secure and affordable housing impacts on a person’s ability to be employed receive education and diminishes a person’s sense of well- being.
We were also proud to launch our Housing Matters to Her digital exhibition on the 8 March International Women’s Day. This is an online exhibition highlighting the remarkable contribution women have made to the housing and homelessness assistance industry. 

If you haven’t had a chance please visit the website and find out more about these extraordinary women at -

Indigenous Advisory Group
In December 2015, Q Shelter asked the housing and homelessness assistance industry to submit expressions of interest from people who have a passion for Indigenous Housing and building capacity of the Indigenous Community Housing Providers.

The committee members include:

  • Tricia Button
  • Lawrence Swann
Committee Members
  • Deeann Natividad
  • Dennis Ware
  • Jonnine Ford
  • Leone Crayden
  • Nathan Manu
  • Rachael Vidler
  • Russell Logan
  • Sammy Leone
We look forward to sharing the profiles of each of these members in our monthly newsletters.
Co-Chair Lawrence Swann
Lawrence Swann has spent over 20 years in the Indigenous Affairs portfolio, commencing in program delivery for public housing particularly in remote Aboriginal and Torres Strait Islander communities. Lawrence spent over 3 years on Palm Island commencing in 2005 to project manage the establishment of the Palm Island Community Company. 
Recently, Lawrence has been working as a Regional Director SEQ North for the Department of Aboriginal and Torres Strait Islander Partnerships overseeing engagement with the community on matters pertaining to economic and community participation. 
Lawrence is now the Executive Director for Employment, Industry Engagement and Procurement for DATSIP.
Leone Crayden
Executive Director
In this edition

In The News

New Queensland Housing Strategy Released


Housing Assistance Industry Skills and Workforce Development Survey


New Registered Providers 


NEW Q Shelter calendar of events

Exciting Opportunity to register for our Mental Health & Housing Webinar Series 

Jon Eastgate - A Long Way From Anywhere: Applying Governance Principles in Rural and Remote Communities.


 QTenders: Tendering tips & resources 

Q Shelter Management Committee and staff member profiles
In The News

Yesterday, the Honourable Mick de Brenni, Minister for Housing and Public Works, launched a discussion paper, Working together for better housing and sustainable communities.
The paper is available on the Get Involved website at
The Queensland Government is encouraging input from every provider to have their say on issues across the housing continuum from homelessness, to social housing, through to affordable rental and home ownership.
The three key areas for consideration include:
  • Sustainable Communities – building housing communities that maximise people’s economic and social wellbeing and are sustainable for future generations
  • Housing Affordability – improving people’s access to housing in both the rental and home ownership markets
  • Responsive Housing System – creating a single accessible and integrated homelessness and housing assistance system.
How to have your say
An online survey is available on the Queensland Government’s Get Involved website It only takes a few minutes to complete and will be available on the website from 23 March to 20 May 2016.
You may also lodge a written submission via email to
There will also be a range of consultation and engagement activities across the state. If you are interested in being involved, please contact the strategy team on

The Department of Housing and Public Works’ (the department) Industry Development and Engagement Project (IDEP) completed Phase One in December 2015. This phase of the project focused on engaging and building a partnership with the Queensland Housing Assistance Industry to gather evidence-based information on current strengths, explore growth opportunities and identity and development priorities.
Throughout Phase One, the project team facilitated workshops and forum and visited housing and homelessness providers throughout Queensland to gain a further understanding of the industry. The evidence and initiative outcomes were used to identify key industry themes and priorities which will inform the development of the Industry Development Frameworks and five-year Action Plan.
Phase Two started in January 2016 and will continue for two years It will mark the shift from a government-led project to industry-development initiatives. This Phase started with the IDEP Reference Group (consisting of service providers and industry bodies) collaborating with the department to divide the framework and action plan, which are due to be completed by the end of March 2016.

The Reference Group will lead the industry development initiatives throughout this Phase and engage with the wider industry to participate in initiatives to achieve quality affordable housing and human service solutions for Queensland’s most vulnerable. The next Industry Development Reference Group meeting will be held in April 2016.

As part of developing the framework, the Reference Group explored development priorities to identify industry-led, bilateral and whole-of-government led solutions. These solutions will inform the action plan and Phase Two development initiatives with the aim of harnessing the industry’s existing strengths, while building its’ skills and capabilities to response to the increasing demand in affordable housing and human services.  

As part of the Industry Development and Engagement Project managed by the Department of Housing and Public Works, the Health and Community Services Workforce Council is conducting a survey of workers in the non-government housing assistance industry to find out more about the skills sets currently held, and needed in the future.
The survey is open to all members of the non-government housing assistance industry workforce. Two different surveys have been developed, in order to capture data from managerial and non- managerial staff.
To register your interest and receive updates on this project go to:

Since our last newsletter, two community housing organisation has gained registration under the NRSCH in January 2016 -   The Society for the Mount Isa Memorial Garden Settlement for the Aged and Youngcare Ltd. 

We look forward to continuing to work with those registering organisations and registered organisations over the coming months. 

For more information or support with NRSCH including advice on your preliminary assessment, please contact the Q Shelter team on (07) 3831 5900.

Q Shelter has just released their events and training calendar. Some of the great training opportunities you can register for include sessions on mental health, tenancy sustainment, QCAT and understanding your financial statements.

Printing instructions:
It has been designed to print in A3 or A4 – A3 single sided is best for display purposes.To print double sided, go into ‘Printer Properties’ and under ‘Document style’ select ‘2 sided' 

Click the image to enlarge and print your own PDF calendar. 

Starting Monday 18th April 11am
This new webinar series has been designed for anyone in the housing, homelessness and community services sector who want a deeper understanding of the potential complex mental health issues of their clients, and how best to respond to these needs. 

Click here to register for this exciting opportunity - places are filling fast. 

Click here to download a PDF flyer with more information. 

A message from Jon Eastgate

On the 12th of May this year I’ll be teaming up with the Q Shelter team to deliver the last of the Governance Webinar series, A Long Way From Anywhere: Applying Governance Principles in Rural and Remote Communities.  

As the name suggests, this is a special session for community housing organisations operating in small communities which may be a long way from anywhere else.  We know that organisations in these communities face particular challenges.  Some that I have heard people talk about are:
  • How do you avoid conflicts of interest when everyone knows everyone else?
  • How do you recruit skilled board members when the pool of potential recruits is so small?
  • How do you find expert advice when the only professionals in town are local generalists?
  • How do you deal with regulators and government officials who have no idea what it’s like working in a small community?
You may have some other issues that you are struggling with, if so we’d love to hear about them before the webinar so we can prepare to discuss them.  

We’ll be hooking people in by phone as well as over the internet, and we’ll only have a small group taking part (numbers are limited to 12).  If you are planning to take part, register early!  And if you have issues that you would really like to discuss that evening, drop me a line at so I can make sure we put it on the program.
Tool Box

QTenders: Tendering Tips & Resources

Late February, we were pleased to welcome sector colleagues from around Queensland at the webinar on Tendering Tips. Thank you to David Kay from the Department of State Development for giving his time and for sharing his knowledge and resources.

The recorded webinar, slides and related resources can be found here.

The easy to follow tips format is designed to be watched at any time as an introduction or refresher. Colleagues may find it timely to access the recording, presentation and resources if interested in the pending opportunity, Community Housing Capital Grants Program along with other opportunities as they arise.

Participants on the webinar found the content “terrific”, “timely” and welcomed “the reminders about preparing a response to a tender offer and the pitfalls” to avoid. The “simplicity of language” was commended along with the insight into tender assessor’s scope and what they are looking for.

It is not too late to benefit from this content and resources. Just click here.

Dennis Ware - General Board Member

Dennis Ware is a Warrabal man from Central Queensland and has a long background in Aboriginal and Torres Strait Islander affairs.  His experience extends from management of community based organisations in Queensland and the Northern Territory and includes 20 years in national and state management of education funding for Aboriginal and Torres Strait Islander programs.  As an external student, Dennis obtained a Degree in Community Welfare from James Cook University in 1993.

During his time as a public servant in Canberra and in Brisbane, he represented the Commonwealth Department of Education, Science and Training on a number of state based advisory bodies associated with education and training.

Following retirement from the Australian Public Service Dennis worked at State Department of Education and Training in the establishment of Indigenous School to Work area.  He is currently engaged at Australian Red Cross in Queensland as Principal Program Officer, Aboriginal and Torres Strait Islander Strategy and Engagement.

Ally Lynch - Events and Communications Staff Member

Ally was recently annoucned an Advance Queensland Digital Champion by The Hon. Leeanne Enoch MP.  You can learn more about the AQCDC program and read Ally's profile by clicking here.

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PO Box 214, Spring Hill, Qld, 4004.
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