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In this edition of EagleTech's Newsletter you will find a variety of helpful tips and services for improving your computing experience.


EagleTech Computer Service Newsletter

Computing Insights for October 2014

Greetings from EagleTech Computer Service!

Here are some topics we will be covering in this edition :


- Cautions in using Craigslist
- Which Antivirus is the BEST?
- What is the largest selling computer?
- Shopping Assistance


Ah yes, now it feels more like the Oregon we know and love...the rains have returned, more time spent indoors, and more time playing on our computers...sooo, what needs fixing, tuning, optimizing, etc.? I'm here to help...remote service is a great way to cost save, and I'm happy to help you enjoy those quieter rainy days...

Tom Sparks

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Tips on Using Craigslist Safer:

In recent years Craigslist has gotten a bad rap, due to the number of people who have been anywhere from scammed to murdered, but the problem really has nothing to do with Craigslist and everything to do with failing to use wise cautions in all transactions through Craigslist. Towards the end of helping you market those items you want to sell or the services you want to obtain I've provided several tips that I hope you will find helpful and safe.

1. Meet in a public place that is safe, not just a public place. It should be one where lots of people are milling around where you are going to meet with your potential buyer. A coffee shop can be a good location. Don't go to a parking lot. Meet them in the mall. They're much less likely to pull out a gun in the food court. Don't go into someone's basement to check out a pair of skis. Perhaps the best place for buyers and sellers to meet is in front of a police station.

2. Ignore emails and texts from non-local persons and "deal with locals you can meet in person."

3. Never wire funds.

4. Don't accept cashier checks or money orders. ONLY accept cash.

5. Never give out financial info (bank account, social security, paypal account, etc).

6. Do not rent or purchase sight-unseen —that amazing ‘deal’ may not exist.

7. Watch out for a vague initial inquiry, e.g. asking about 'the item.'

8. Whenever you invite someone to your property find out as much as you can about that person before they get there. You should have them text you so you call them so you have their number. Then Google their number and find out what their name is. Look them up on Facebook to see who they are. Google to see if bad things have been reported about them in any venue.

9. Don't use your real email address when posting an add. It's a good idea to use the proxy e-mail as it will help keep spammers and scammers from getting access to your real e-mail address.

10.Never buy Something Without Seeing it in Person First.

11.Bring a friend or spouse with you to make the actual transaction if you possibly can.

12.Remove Geotags From Pictures Before you Post Them on Craigslist. Photos you take with your GPS-enabled smartphone of items to be sold on Craigslist may have the physical location of where you took the picture embedded in the EXIF metadata which is part of the picture's file header. While it's possible that Craigslist may strip out Geotag (GPS location) information from the pictures you upload of your items, you should always remove geotag information from your photos before uploading them to Craigslist.

While you can't see the GPS geotag information in the picture, thieves using an EXIF metadata viewer application might be able to read the location information hidden in the file header which can help them locate the item. Use an EXIF geoteg removal app to remove the geotag information from your pictures before you post them online.

13.Trust your instincts. If something inside you is telling you to avoid the encounter respect that. Better safe than sorry...

14.Enjoy, prosper, and be safe...

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Right now Kaspersky is the BEST 'paid for' Antivirus Software available:

While generally I'm installing Avast Free Antivirus software on most of my clients computers right now, because it does a reasonably good job at protecting from most of the viruses on the web, recent studies indicate that Kaspersky is still the number one Paid Subscription Antivirus and does a far better job protecting your computer than the free Avast.

Having said that it is important to understand that there is an additional price to be paid in terms of computer performance decline, especially if you have less than 4 gigabytes of RAM memory. Kaspersky, as do all full antivirus softwares, uses more of your processing capability and will slow your computer's performance down some. If you have 4 gigabytes or more RAM you won't likely notice much performance loss, but if you have less than 4 you will almost certainly experience a slowing. But, with the growth in the Ransom Viruses that are out there you may want to consider carefully not having the very best antivirus software. Once you get a Ransom virus you may never have access to your personal and business files again due to the Encrypting it may do. This is a "Game Over" scenario and not a happy one.

It is important to know also that NO Antivirus is anywhere near able to provide 100% protection. At best they may offer around 80% protection. The criminals are typically out front of all the protection softwares but the more protection the better...

So, what is the cost of the full Kaspersky program?  If you purchase it from Best Buy you will pay $50/year for a license that will cover 3 Computers. I am able to obtain the same product for $30 from my wholesale provider. I can install it on each of your computers remotely from my office using TeamViewer Remote software and do so within a one hour of service fee. In that hour I will also optimize your computer and check for viruses. If you only need one computer covered the cost for Kaspersky would only be $20 for one year.

Let me know if you are interested and we can discuss a day and time to set this up for you.

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Who makes the BEST Computers?
 

Many clients ask me what the top Computer is, and while that is not easy to predict I can tell you that the numbers just out rank Lenovo as the world's number one seller of computers.

Here's a link to an article that defines their market share:
Lenovo is Number One 

Doe this mean Lenovo is the world's best computer? I don't know, but I have one, I recommend them to all my clients, and overall their performance seems to outshine all others, and obviously much of the world thinks so, so I guess you'll have to decide, but at least I thought you might be interested in the numbers.

Here are some specifications to give strong consideration to when purchasing a new Lenovo:

1. I recommend the IdeaPad series
2. You'll want 6 Gigabytes of RAM or more
3. An Intel Processor Core i5
4. A Processing speed of at least 2.2GHz
5. A hard drive with 1 Terabyte of space


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Shopping Assistance:

I know that searching for and purchasing a new computer can be an unsettling process so I'm happy to assist you with that process. I'm happy to research different models, special prices, warranties, etc., and then purchase the one you like best.

After it arrives I can come to your home or place of business and transfer files from one computer to the new one, setup Antivirus software, install various helpful utilities, and personalize your new computer to your exact specifications.

Let me know if you'd like this assistance and we can talk about your specific needs and wants.

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Best of success to you in all your computing.
 
I’m here to assist you when you need it.  As just a reminder... my onsite residential fee is $40 per hour and for the commercial setting it is $50 per hour. For those times when working remotely with your computer over the Internet is a good option then the cost savings to you are substantial since I only need to charge on a "15 minute" increment instead of the full hour fee for an onsite visit. This means just $10 per 15 minutes. Once again...for any clients you send my way, who use my services for an hour or more, I'd be happy to credit you with $10 of free computer service at your next call.  Do let me know if you send folks my way and I'll keep notes on that as a credit for my next visit to you, and don't feel embarrassed to remind me you would like that credit when I visit.
 
 
Thanks so much!
 
Your Computer Technician
Tom Sparks
503-577-4201

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