Greetings from EagleTech Computer Service!
I apologize for not sending out a September Newsletter but we were traveling a good portion of September so I'm sending a September/October letter, in early October, to catch you up on what's happening in the computing world.
Just a personal note to begin with... We traveled throughout Utah, Nevada, and Arizona visiting Bryce Canyon, Zion Canyon, and Grand Canyon, as well as Monument Valley and Sedona, and if you have ever considered such a trip I highly recommend it. It was truly breathtaking and worth the visit. We had a great time!
Here are some topics we will be covering in this edition :
- Protect Against Ransomeware
- Windows 10 Update/Upgrade Guidance
- Scam Alerts
Protect Against Ransomeware:
The FBI reports that millions of people worldwide are being attacked by the Ransomeware virus that encrypts personal files (Documents, Picture, Music, etc.) and renders them unable to be opened.
Because this variant of viruses is becoming such a huge issue I have routinely been installing a free software from the Malwarebytes creators called "Malwarebytes Anti-Ransomeware." It is designed to block your computer from getting a ransomeware virus. I run it on my own computers and highly recommend it for each of you.
Here is a good link to visit to quickly and easily download the install file:
(The Download page may issue a warning that files like this download could be harmful to your computer but it is directly provided from Malwarebytes and is safe to download.)
If you have any questions or need assistance installing it don't hesitate to give me a call.
Windows 10 Update/Upgrade Guidance:
In many cases lately the Windows updates or upgrades have caused problems for some client's computers. It is very hard to know why the problems arise on some computers but not all, but they can be fairly challenging to resolve. Windows 10 updates can not be shut off, nor can you selectively choose which updates to install and which to ignore. At the most I can program your updates to notify you before the updates install. I highly recommend you have me make this change to your system, because it gives you an opportunity to make system changes before installing the updates. The most important system change is to temporarily turn off your Antivirus software so that it doesn't interfere with the update.
If you need any assistance with these changes just let me know.
Still, every single week, I receive calls from clients wondering if they should allow someone to work with their computer remotely who claims to "KNOW" that your computer has viruses, or has been hacked, or has corruptions in system software. These folks claim to represent Microsoft or some other company, but ALWAYS they are liars and thieves just trying to part you from your hard earned money. The moment you allow them access to your computer they can install viruses, unlimited permanent access to your computer, and they can beging to capture your usernames and passwords. These are ALL criminals and you definitely do not want to allow them on your computer. There is no legitimate group out there making these calls or causing messages to pop up on your computer.
Best of success to you in all your computing!
I’m here to assist you when you need it. As just a reminder... my onsite residential fee is $45 per hour and for the commercial setting it is $55 per hour and will continue through the month of March. For those times when working remotely with your computer over the Internet is a good option then the cost savings to you are substantial since I only need to charge on a "15 minute" increment instead of the full hour fee for an onsite visit. This means just $12 per 15 minutes. Once again...for any clients you send my way, who use my services for an hour or more, I'd be happy to credit you with $12 of free computer service at your next call. Do let me know if you send folks my way and I'll keep notes on that as a credit for my next visit to you, and don't feel embarrassed to remind me you would like that credit when I visit.
Thanks so much!
Your Computer Technician