Our Community In Action
A Quarterly Publication of Community Action Partnership of North Central Missouri
Volume 10, Issue 4 - Autumn 2015

(View this email online)
Name Change Announcement
As of October 1st, 2015 Green Hills Community Action Agency (GHCAA) will begin doing business as Community Action Partnership of North Central Missouri (CAPNCM). We feel this change will help area residents more easily identify our organization midst the many other businesses and entities with "Green Hills" in their name.

Aaron Franklin, Executive Director of the agency had this to say in regards to the name change, "Green Hills Community Action Agency (GHCAA) has been a huge part of the 'Green Hills Region' for 50 years, and has served hundreds of thousands of people in tough situations needing a hand up. Over the years our Community Action Agency has had some name changes which was either due to a merger or because of the wording that was needed in the name at the time.

Community Action Agencies across the Unites States do not have to use a certain name set by an overarching entity. Many agencies are identified by a certain area of the state in which they serve. The management team at GHCAA has discussed the name we currently operate by, and its effectiveness. I have always been a supporter of operating under a name that has 'Community Action' at the beginning of the title because I think people need to realize that we are a Community Action Agency. I do understand the importance of identifying the area in which we serve as well. Many businesses in north central Missouri operate with the words 'Green Hills' in their name, and for us it has created confusion with not only our customers, but customers of other businesses. We've also had vendor accounts that inadvertently have other businesses' charges applied to them, which creates confusion internally. As a result, starting October 1, 2015 GHCAA will begin operating under a DBA - Community Action Partnership of North Central Missouri (CAPNCM).  We want the public to know that this does not change our current corporate structure, so all contractual and legal items will still be executed as Green Hills Community Action Agency. Starting October 1 we want people to know we are a Community Action Agency, so we are looking for name recognition in hopes of better serving clients in need.

With this change we will be looking at updating the sign at our Trenton location, new business cards and apparel for staff, magnetic signs for our company vehicles, and updating our marketing material that show what types of services we provide.  We think this will be a positive change long-term, but we do know it will take some time for residents of the area to become familiar with the change, so staff will be educating the public of this change frequently as they are out in the communities we serve

Once again, our office location and hours, contact information, and the services we offer will remain the same. Questions or concerns? Please call our office at 855-290-8544 ext 1038. You can also visit our new website at www.capncm.org


October 1, 2015 - Elderly & Disabled are eligible to begin applying.
November 1, 2015 - All others are eligible to begin applying.

CAPNCM's Low-Income Housing Energy Assistance Program (or LIHEAP for short) will soon begin providing winter heating assistance to many households in northern Missouri.  People do not need to schedule appointments or even physically visit our office in Trenton to begin the application process. The agency offers several different options to interested households for submitting applications, including postal mail, toll-free faxing, email, toll-free phone calling, and online assistance.  
How does the program work? In the instance of an EA (Energy Assistance), a client completes an initial application, and provides the required supporting documents (which may include proof of income, copies of social security cards, utility bills, and in certain cases landlord forms and/or wood supplier forms). Once approved for the program, a one-time payment will be mailed to a client’s chosen utility provider by the state.
Additional winter funding is also made available via ECIP (Energy Crisis Intervention Program), these funds are emergency monies provided to households who have already been approved for EA and currently have a disconnection notice for a heating-related utility (gas, electric, etc), a propane tank that has dropped below 25%, or those using wood or pellets for stoves (additional paperwork will be required).

Reminders - 
  • You MUST fill out a new application, every winter season, even if you have received services before.
  • You MUST fall at or below 135% of federal poverty income guidelines to qualify.
  • You MUST turn in all requested supporting documents even if you've had liheap before. Copies of Social Security cards, income, and etc. are not kept on file from year to year.
  • Leaving a voicemail is VERY important during LIHEAP season: messages should be short, to-the-point, and limited to your name, a working phone number, and a brief message. If in doubt, hit 0 for a receptionist.
  • We are NOT able to contact your utility company, pledge payment, or postpone a shut-off until all paperwork is complete.
  • Applications are processed in the order they are received (with the exception of crisis cases), but please note, most applications will be processed the day AFTER they are received in this office. Please plan for this accordingly.
  • It is YOUR responsibility to contact your utility company to see if you have a remaining balance that must be paid after or before we can make a pledge. Never assume your entire bill has been paid.
  • Our staff reserves the right to end any phone conversation or in-person interaction that becomes abusive, whether verbally (yelling, cursing, name calling, etc.) or physically (invasion of space, pushing, poking, etc).
Winter assistance begins October 1st, 2014 for the elderly or disabled, and November 1st, 2014 for all other households. No funds will be available for utility assistance prior to those dates.
Need help completing your application? Have questions about this program? To download a copy of the application or get information regarding this program, please visit our website at www.ghcaa.org.
Monthly Workshops - RSVP ASAP!
As you know, we host monthly workshop sessions on a variety of topics designed to help participants on their path to self-sufficiency. These sessions fill up FAST each month, so we again urge and remind you to call in as early as possible to ensure you get a spot. Each workshop participant household receives various kits and free items they can take home a put to use.

If you would like to be added to the monthly invitation mailing list, please call and let us know - 855-290-8544 ext 1021 or 1023.
Don’t forget these numbers when you need to get in touch with CAPNCM!

Phone Options
#0 Receptionist
#1 Utility Assistance
#2 Employee Directory
#3 Weatherization
#4 Service Center
#5 Housing
#6 Employment
#7 Women’s Health
Other Numbers
1.660.359.6619 (local fax)
1.844.503.1872 (toll-free fax)
1.660.359.2038 (LIHEAP fax)
1.877.611.7600 (WHS toll free)
1.800.735.2966 (Missouri TDD)

Job Openings

Housing Development Crew Member
CAPNCM is seeking applications for a full-time Housing Development Crew Member (view job description).

Employment & Training Director
CAPNCM is seeking applications for a full-time Employment & Training Director (view job description).

Click here to download or print a copy of our employment application.

Ozark Area Community Action Corporation recently donated a 2011 Chevy Silverado 2500 WT to GHCAA for use in the HeRO (Home Repair Opportunities) program. Pictured are Terry Sanders, Housing and Weatherization Director from Ozark Action Inc. and Aaron Franklin, Executive Director from Green Hills CAA.
Community Garden
by Kim Brashear

Green Hills Community Action Agency (GHCAA) began a project in 2010 with a goal of increasing community pride and to eventually develop a community partnership to oversee and maintain what we started.  In February 2011, I became the Garden Site Manger which entailed complete oversight of the garden operation and the responsibility of reporting statistics and successes to GHCAA leadership.  We had a relationship with First Christian Church at Trenton, MO and as a result they were willing to donate a piece of land for the community garden site.

During my years as the Community Garden Site Manager I worked to build partnerships with the Grundy County Food Pantry, Grundy County Senior Center, Retired Senior Volunteer Program of Grundy County (RSVP), Bristol Manor of Trenton, Access II in Gallatin Missouri.  Also,  I had a local Boy Scout leader approach me about a young man working on his Eagle Scout project, and he thought the community garden site would be a great place for three (3) raised garden beds for elderly/disabled use.  I also developed a working relationship with the local green house in Trenton, Missouri that sold us tomato plants below cost, and we also were able to obtain additional fruit trees for our orchard at the garden site.

The volunteers of RSVP of Grundy County helped me package seeds for the community garden, as we were also able to provide free garden seeds to home gardeners in all of the nine (9) counties that we serve.  At the community garden site each family had a 20’x20’ plot to plant whatever type of produce they desired.  We also had two (2) plots that were 50’x50’ in size and the produce grown would be donated to our local food pantry and senior center.  As I walked into these businesses and saw the looks on the faces of the people, I knew that we were doing what we were supposed to be doing.  We were providing fresh produce that would be a source of helping with meals.  In addition, we were reducing the cost of food for some, allowing money to be spent on other necessities.  Finally, residents involved with the garden project took pride in the work they were doing, as did the organizations involved.

In the Winter of 2014 we began the discussion of transferring the operation to First Christian Church of Trenton, and at the beginning of 2015 they took over the leadership of the community garden.  I had met with the person from the church that would be in charge to transition the garden operation. We talked about how I operated the community garden for the past four (4) years, what worked and what didn’t work, and what goals we wanted to accomplish with the community garden.  The church representative told me what goals they wanted to accomplish.  We talked about everything from the layout to what they wanted the end result to be.   First Christian Church has the same goals in mind and knows the benefits of continuing the garden. The layout of the garden is a little different than before, but the end result is the same - providing fresh food to those in need.
New Faces @ CAPNCM
Hilary Marshall recently joined the staff of CAPNCM as our new Community Services Representative. Hilary is from Bethany, MO and comes to us with a background in customer service, banking, and tax preparation. She has a  degree in education and has taught in mostly low-income districts.

Traci Fields has been added to the agency in the role of Community Organizer. Traci currently resides in Purdin, MO and has a history in education. She will be a presence out in our service counties and will also conduct agency presentations.

Help us welcome our newest employees to the Community Action Partnership team! 


CAPNCM offers services to individuals to become self-sufficient by empowering them to obtain the resources needed to build strong families & communities.


CAPNCM envisions a world without poverty in which all people have access to necessary resources and are treated with dignity.

Google Plus
Our Community in Action is a quarterly publication by Community Action Partnership of North Central Missouri. If you have particular programs that you would like to see highlighted in future issues, or if you know someone who would like to be added to our mailing list, please contact:

Community Action Partnership of North Central Missouri
1506 Oklahoma Ave.  Trenton, MO 64683
Phone: 855-290-8544 | Fax: 844-503-1872
Aaron Franklin, Executive Director

Copyright © 2015 Green Hills Community Action Agency, All rights reserved.
unsubscribe from this list    update subscription preferences 

Email Marketing Powered by Mailchimp