The Interface - Creating Care-Connected Communities … It’s Personal
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Welcome to the January edition of The Interface!  We hope you and your families had a wonderful holiday season. The staff at GLHC feel refreshed and ready to take on all the 2016 has to offer - bring it on!

In this edition of The Interface you will find an article featuring Doug Dietzman,
GLHC Executive Director, in which he shares his thoughts on the state of interoperability; introductions to the GLHC Leadership Team; some personal reflections from Brian Mack, GLHC Marketing Manager, on the positive impact of HIT; information about upcoming events; an opportunity to share your opinion about what the 2016 HIT word of the year will be, and more!

As always, if you have any questions please contact us, we would be happy to connect you to the resources and information you need.

"Is interoperability getting better or worse?
6 key thoughts"

On January 7, 2016 Becker's Health IT & CIO Review published an article about the state of interoperablity. Their six thoughts include a mention of GLHC Executive Director, Doug Dietzman.  The article was written by Akanksha Jayanthi and Max Green. 

The interoperability discussion is perpetual and all-inclusive. Providers want it, the federal government mandates it and vendors get caught in debate about it. 

Find the full article HERE.

Meet the GLHC Leadership Team!

From Left to Right: Julie Klausing, Stephanie Schultz, George Bosnjak, Lisa Mroz, and Doug Dietzman
Julie Klausing | Senior Director, Program & Technical Operations
Julie manages GLHC operations with the same sense of adventure that she lives her life.  When she is not leading the GLHC team on a snow shoe trek through the frozen tundra (aka West Michigan), Julie likes to camp, hike, and bike through national parks around the country.  If you can catch up to her, she can also be found kayaking and white water rafting in her free time.

Stephanie Schultz | Manager, Finance
Stephanie proudly wears the badge of atypical accountant.  She has a quirky creative side, which is best described as a cross between Martha Stewart and MacGyver. She has also mastered the arts of concession stand cuisine and grandstand colloquy, honed during the incalculable hours spent in the bleachers at softball, diving, volleyball, and competitive cheer events.

George Bosnjak | Director, Sales & Business Development
George leads GLHC in business growth and retention. He is primarily responsible for participant engagement, communication, and outreach across the state. On the weekends, he enjoys chasing mini people – also known as his children. He once participated in a Spanish bullfighting festival and his favorite food is fresh whole grilled fish because it reminds him of Greece, Spain, Italy, and Croatia.

Lisa Mroz | Privacy & Security Officer
Lisa is responsible for ensuring the privacy and security of GLHC information. Lisa keeps even her lunch order under lock and key.

Doug Dietzman | Executive Director
As Executive Director, Doug has responsibility for driving GLHC’s operational vision. When not steering the organization, he enjoys “trodding the boards” as a member of the Drama Ministry Team at Blythefield Hills Baptist Church in Rockford, MI.

Creating Care-Connected Communities… It’s Personal

Brian Mack and hi Father in 1993Written by: Brian Mack, Manager of Marketing and Communication

For the last fifteen years, my career has been focused on marketing strategy and management in the healthcare sector, primarily with provider organizations offering living options, care, and services to seniors. Four years ago, I transitioned from direct care to health information technology. In 2014 I joined the team at Great Lakes Health Connect.

During my time in direct care it was gratifying to know that my efforts would have a significant positive impact on the quality of life for seniors and their families. When I came to GLHC, I assumed that my focus and its impact would shift. I thought, “How can HIT have a direct impact on patients?”, But then I learned more about the solutions and services GLHC provides, and the potential impact that HIT could have had on my own life had they been available 20 years ago. Let me explain.


Catch up with GLHC at an upcoming conference!

We would love to visit with you at one of the upcoming health conferences. Conferences provide a great environment for current and prospective HIE participants to learn more about how GLHC  is committed to the health of the citizens of Michigan.

New Year! New Events!

The 2016 events are specifically designed to engage current and future HIE participants across the state.  All events are free but require advance registration. Event descriptions are available and all presentation materials will be shared with attendees after the event. We look forward to connecting with you over the next couple of months!

The Language of Health Information Technology


It’s that time once again. The new start of our annual trip around the sun brings with it a social media avalanche of “Best of” and “Worst of” lists from the year just past, and at least as many predictions of what we can expect in the one to come. From a communications perspective, my favorite of these lists are those that focus on language and what terms or phrases have either reached the critical mass necessary to be recognized for inclusion in the Oxford English Dictionary, or that have been so overused and abused as to be included in the LSSU Annual List of Banished Words.  

Read the rest of the blog post on The Exchange and tell us what you think the 2016 HIT w
ord will be!
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