26 October 2022                                                                                   View this email in your browser

This update provides information to help primary care providers tackle current challenges, including COVID-19. Submissions can be sent to

Flood recovery
Murray PHN staff are continuing to contact primary care providers to determine service status, support and advocacy needs. For additional support:

Important considerations after floods:
  • Contaminated floodwater can increase the risk of infections, see advice from Loddon Mallee PHUNSW HealthHealthdirect and WorkSafe QLD.
  • A growth in mosquitos may increase the risk of mosquito-borne diseases. Share 'Beat the Bite' messaging.
  • Look out for signs that you or those around you might be struggling with trauma. The Victorian Department of Families, Fairness and Housing has a short video on preventative measures
Emergency health care professional volunteer register
If you can support affected primary care providers and relief centres, register as an emergency volunteer here.


Flood preparation
Many flood warnings are still current. Key things to consider:

  • Location of nearest generator
  • Sufficient supplies of medications and consumables
  • The needs of at-risk patient groups e.g. those requiring methadone
  • Patients have physical prescriptions
  • Cold-chain requirements.
Victorian general practices, get free access to the Emergency Response Planning Tool (ERPT), to help prepare for, respond to and recover from the impacts of emergencies. 

If you require emergency response preparation assistance, call 03 4408 5600 or email

Changes to MBS items for telehealth
Patients in flood-affected areas can see a new GP via telehealth - the ‘established clinical relationship’ requirement is waived in that situation. More information here.

Support for general practice staff
General practice staff and their immediate family members can access Murray PHN's confidential Employee Assistance Program for free support. Call 1300 361 008 (24/7) and quote Murray PHN General Practice.

Some of these resources and other helpful advice and information is now available on our website: for community and for health services.

COVID vaccination provider bulletin 20 October

Flood affected areas
Sites in flood affected areas will be contacted if deliveries of vaccines and consumables are impacted. If you are experiencing difficulties, contact the VOC on 1800 318 208 or

Moderna ancestral allocation
Vaccinating sites have had their allocation of Moderna ancestral set to zero in CVAS. No more orders can be made for this vaccine.

Moderna bivalent administration
The Vaccine Operations Centre (VOC) has had several vaccine administration errors (VAEs) reported since the Moderna bivalent rollout began. Providers are reminded that the correct dosage is 0.50mL NOT 0.25mL. Five doses are contained within each vial. Full dosage, storage and handling instructions are available here. The bulletin has a table comparing dosages for each Moderna vaccine and important practice points to follow.

CVAS review of stock management reporting
The COVID-19 Vaccine Program is reviewing reporting in the COVID-19 Vaccine Administrative System (CVAS). Sites need to ensure accuracy of reports – weekly usage, wastage, transfers and current stock on hand should equate to the number of vaccines on hand at the start of the week. Discrepancies should be explained. These guidelines outline the process step by step for each report required.

Japanese Encephalitis Virus (JEV)
Not everyone in flood affected areas is eligible for the JEV vaccine. Access is limited to specific priority groups as outlined in the Victorian Department of Health's Immunisation news bulletin. The Loddon Mallee PHU reports, there is currently no evidence of JEV in mosquitos in flood-affected areas.

The vaccine is free for eligible people and general practices are encouraged to bulk bill for the service whenever possible.

Due to JEV supply, providers cannot stockpile or use public stock for travel vaccinations. Orders will be limited and potentially delayed - when ordering, delays will be listed.

Providers of the vaccine in the Murray PHN region can be found here and local public health units are also providing JEV vaccines. Please call ahead to ensure stock is on hand and note some sites will be closed due to floods. 

Local outreach vaccination and testing clinics
Upcoming clinics in the Murray PHN catchment:    Local primary care vaccination providers are available here

Note: some local clinics are closed due to floodsClick here to download a list of providers who are closed or offering limited services (current as of 26/10).

Support for homebound individuals
Murray PHN can help to engage a primary care vaccine provider for homebound patients. Click here for eligibility criteria and referral. For more:

COVID care in the community 
The COVID-19 Positive Community Care and Treatment pathway contains information on the prescription of antivirals and face-to-face home assessment and monitoring service.

Supporting the disability sector

Murray PHN is helping disability providers and liaison officers to engage primary care providers for in-reach vaccinations. If your practice can assist, email:

Practices can also access support and resources from disability liaison officers in: 

Education and training

Upcoming events

Online learning

Recorded webinars

New and updated resources

Copyright © 2022 Murray PHN, All rights reserved.

Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River).
We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.
We are grateful for the sharing of Country and the renewal that Country gives us. We acknowledge and express our sorrow that this sharing has come at a personal, spiritual and cultural cost to the wellbeing of First Nations peoples. We commit to addressing the injustices of colonisation across our catchment, and to listening to the wisdom of First Nations communities who hold the knowledge to enable healing.
We extend that respect to all Aboriginal and Torres Strait Islander peoples.

Murray PHN (ABN 92 156 423 755) acknowledges the financial and other support from the Australian Government Department of Health and Ageing.

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Murray PHN · 3-5 View Point · Bendigo, Vic 3550 · Australia