November 2016 CareConnect Update
Welcome to our Spring Update.   Any questions, please contact us.  All our details are attached.


There's been all-sorts of activity in TestSafe recently

Single Sign-On (SSO) for GPs is Rolling Out

What is SSO?
As many GP's will attest, it is a nuisance to have to log on to TestSafe every time you wish to view a record from within your PMS (Patient Management System).
Single Sign-On means that you will log on to TestSafe once in a session and from there be able to refer to it continuously from your PMS.


Rolling out from Monday 21st November
MENU: ConnectedCare/Access TestSafe Northern Regions:


Wlil be fully implemented by the end of the year, MyPractice will advise you directly.
MENU: Results/TestSafe



XERO - Full Radiology Images

You can now view and manipulate the full radiology images in TestSafe

(Pharmacist excluded)

Click here to download the full instructions



Web Éclair, the results section of TestSafe, may look a little different on the Patient Details page.
You can now see the Orders In Progress for INPATIENT requests.

TestSafe VS GP Concerto

Don't be a dinosaur....

With Single-Sign-On as outlined above, Xero radiology images, Regional documents and Regional Visit view,  TestSafe has more clinical content and is more efficient to use than the old GP Concerto (CMDHB-Only)

If you are one of the handful of Counties Manukau practices still not signed up for TestSafe, click on this link to apply. 

Too Many Messages.......

You have provided feedback that you are receiving too many HealthLink messages.

We have switched OFF Status Messaging for the following Status in eReferrals:
  • Registered
  • Assessment Scheduled
  • Completed with Outcome
Please note however, that if there is specific information at any of these points that the triaging clinician wishes to communicate with the referrer, they can override this, and send. 

CareConnect web-eReferrals in the Auckland Region (ADHB, CMH, WDHB)

The CareConnect web-eReferrals can be used by Private Specialists, Midwives, Optometrists, Physiotherapists, Dentists, and any other HCPs who currently refer into the DHBs by fax or letter, have an HPI (CPN) number  and are not using MedTech, My Practice, or Profile for Mac


Registration Process

There are several steps to getting access to CareConnect web-eReferrals BUT your organisation may have already completed some for other purposes. e.g. ACC e-Billing, NHI, NIR, Special authority
Click here to download the instructions for applying for web-eReferrals


Northland Progress Update

We are on track to have listed all facilities in Primary Care and their staff, and registered the full population into SharedCare by Christmas.
In the New Year we will be focussing on Secondary care services and staff.

Extensive care planning workshops have taken place across the Northland Region with our PHO's and community providers.

CarePlanning has begun for some Kia Ora Vision and Manaaki Manawa  patients. 
CarePlanning Workshop at Manaia PHO, Whangarei
New CareConnect website launching soon.  TestSafe, eReferrals and SharedCare in one place. You can continue to use the same URLS, but these will go to one site

Changes at your place?

LET US KNOW if you have any changes.  These could be moving PHO's, staff leaving, staff beginning,  changing your practice management system......

Ring 0800 268 626 so we can update our records, adjust access and provide support if required.

Getting Help

Did you know you can contact the  CareConnect Support Centre directly?
Our phone number is 0800 268 626

or email:

Who makes up our Governance Group?

  • Steve Boomert (Chair) (Procare)
  • Sarah Thirlwall (CM Health)
  • Andrew Brant (WDHB)
  • Alan Davis (NDHB)
  • Andrew Miller (Manaia Health)
  • Benedict Hefford (CM Health)
  • Andre George (CCCL)
  • Debbie Holdsworth (ADHB/WDHB)
  • Stephen Powell (CCL)
  • Charlotte Harris (Auckland PHO)
  • Loretta Hansen (Easthealth PHO)
  • Karl Cole (Procare)
  • Michelle Ellis (healthAlliance)
  • Rory Matthews (Francis Group International)
  • Reid McRobie (healthAlliance)
  • Jo Fitzpatrick (Consumer Representative)
  • Glenn Marriott (Auckland PHO)                               

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healthAlliance · Private Bag 92801 · Auckland, Auckland 1642 · New Zealand