Support during Covid-19 schools shutdown
Hi Folks
We’re all probably still reeling in shock from the speech given today by the New Zealand Prime Minister. We thought it would be important to let you know how we can still support you and your students.
Contacting us
As required by the government’s alert levels, we will not be working from our business premises from Wednesday onwards.  However, as you know, StepsWeb is an online resource and we will still be able to monitor and respond to phone calls and emails, including orders.  We will also be able to provide technical and educational support as necessary, so please don’t hesitate to be in touch if you need anything!
StepsWeb for schools
We have had a flood of schools taking up our offer of free logins for the rest of the school, providing you already have an account with us.  If you haven’t yet done this, it’s not too late.  Just get in touch and let us know how many logins you need.  If your school is not in NZ, the offer still applies.  
If a new school wants to take advantage of this offer, the school will just have to purchase a minimum number of logins (between 5 and 15, depending on size) in order to qualify for free logins for the remainder of the school.
StepsWeb for parents
We will continue to provide support for parents and home-schoolers.  We know from other retailers that parents are frantically stocking up with educational materials for home use.  For this reason, we’re going to fast-track new printable materials on the Support Site, so keep an eye on our Facebook page to get updates.  These include new games to develop vocabulary, sight reading, phonic skills and memory.  All of these can be printed out.
Ordering workbooks and game sets
At the moment, we assume that the postal/courier services will still be operating, so orders will be processed and dispatched as usual for the time being.  
How to contact us
Feel free to give us a call 0800 701 107 (New Zealand), 1300 323258 (Australia), or +64  3 313 3625 (International) or an email if you would like more information.
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