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INHEN 2.0 Insights
March 1
Welcome to the March 2016 edition of INHEN 2.0 Insights!

INHEN 2.0 Resources
Use INHEN Microsite as a Resource
IHA’s Indiana Patient Safety Center HEN team has launched its INHEN 2.0 microsite, a website that includes all HEN 2.0 communications, newsletters, events, resources and contact information. If you have any questions, please reach out to any member of the INHEN team.

INHEN 2.0 Core Topic Profile
ACTION NEEDED – Monitoring Data Due to CDS
Thank you to all the hospitals that submitted baseline data for HEN 2.0. We had more than 90 percent of the participating hospitals submit baseline data on nearly all of the measures. Our attention now turns toward improvement efforts and monitoring data, and our goal is to continue to work with hospitals to submit any baseline data gaps. Additionally, our goal is to have monitoring data through February 2016 into CDS by March 25. IHA will be reaching out to hospitals to share each hospital’s current status and discuss progress. 
Update on Reporting of Operational Metrics in CDS
CMS has requested that participating HEN 2.0 hospitals report their advancement of the operational metrics on a quarterly basis in the Comprehensive Data System (CDS). These metrics are the same questions asked in the initial hospital needs assessment for HEN 2.0. They include:
  • Patient & Family Engagement
  • Leadership & Governance
  • Healthcare Disparities
  • Cultural Competency Practices
 HRET asked state hospital associations to provide the first quarterly update on Feb. 29. On behalf of our hospitals, IHA uploaded data into the CDS for the first measurement period based upon any changes that were reported during site visits which differ from the needs assessment baseline. Answering these questions will need to be done for the time period of Feb. 1 – April 30. We will be reaching out to hospitals and requesting that each hospital complete the update.

IPSC News Center
Announcing Inaugural Patient Safety Awards
The IPSC is accepting nominations for its first annual Patient Safety Awards. These awards will recognize individuals, groups and organizations who have shown a commitment to patient safety in hospitals and communities across the state. The Patient Safety Innovation Award and Patient Safety Service & Leadership Award will be presented at the Indiana Patient Safety Summit, June 7. Learn more about the awards, and submit your nomination today.
Patient Safety Culture Surveys Available through IHA
To support a culture of patient safety and quality improvement, IHA offers the Agency for Healthcare Research and Quality (AHRQ) Survey on Patient Safety Culture free to all IHA members. IHA currently offers surveys for hospitals, medical offices and nursing homes. Previously, this service was offered in partnership with the Georgia Hospital Association. Read more about the new process and submit a campaign request here.
IHA MONAHRQ Site Updated
The IHA MONAHRQ data site compares hospital quality, cost and patient experience and offers a range of reports on quality and safety of care provided in hospitals across Indiana. Hospital leaders can use this website to look up and compare various indicators. The website was created using MONAHRQ software developed by the Agency for Healthcare Research and Quality (AHRQ) and reflects national standards and benchmarks for comparison. The site has been updated with 2014 data. To access this website, please email Kaitlyn Boller at
AIR PFE Roadmap Available
The American Institutes for Research (AIR) published a Strategic Vision Roadmap to lay a path toward a shared vision of meaningful patient family engagement (PFE). The Roadmap provides strategies that are generalizable, effective and helpful for achieving sustainability. Hospitals can use this document to promote a shared understanding of PFE, learn how to more effectively implement activities associated with the five PFE metrics, identify cross-cutting keys to successful implementation of PFE, identify resources that correspond to best practices for PFE and address and improve sustainability.

INHEN 2.0 Education Center
INHEN’s Change Management for Leaders Collaborative Has Just Begun
Gather your improvement team and join with colleagues for this innovative program to learn strategies for creating and sustaining high performing organizations in today’s challenging environment. This program, Change Management for Leaders Collaborative, is funded through IHA’s partnership with the AHA/HRET’s Hospital Engagement Network 2.0 (HEN) in the second phase of the Partnership for Patients. Teams of two to three representatives, including one senior leader, from participating organizations will participate in four 60-minute webinars and one in-person workshop. If you missed the first webinar, it’s not too late to join; listen to the recording here and join the live Webinar #2 on March 3 at Noon ET. 

This Collaborative was designed specifically for INHEN participating hospitals by LifeWings LLC, a highly respected change leader in both health care and aviation industries. During this Webinar, Steve Harden, Chairman/CEO of LifeWings, will review the roadmap and methodology for success, including the identification and elimination of barriers, as well as preparation for an in-person workshop that offers 6.25 hours of CE for nursing and pharmacy. Leaders will be equipped with enhanced skills and action plans to lead their organizations through effective change initiatives and be able to:
  • Develop a strategic vision for the desired future state of the organization
  • Create and implement a proven action plan for sustainable performance improvement
  • Identify the organization’s unique barriers to change and how to overcome them
See more information about the webinars, and for questions, contact Carolyn Konfirst at
HRET Offers Resources and Webinars
The website is a tremendous resource for tools, webinars and other targeted support to aid with accelerating your improvement efforts. All HEN 2.0 event webinar recordings and 508-compliant presentations are posted to the applicable topic webpage two to three business days after the event. Event recordings are also added to the resource library for on demand access.
Attend Spread of CRE in Marion County Prevention, March 2
Join the Indianapolis Coalition for Patient Safety, Marion County Health Department and the Indiana State Department of Health (ISDH) for an educational event focused on preventing the spread of carbapenem-resistant Enterobacteriaceae (CRE) across hospitals, nursing homes and long-term acute care facilities in Marion County. This event is being held free of charge, tomorrow, March 2, from 10 a.m. – 12 p.m. at ISDH. Register here.
Verge Solutions to Offer PSO Webinar on March 2
Numerous IHA members have inquired about the language in the ACA that directs hospitals to join a Patient Safety Organization Program (PSO) or otherwise meet the regulation by Jan. 2017. On March 2 from 2 – 3:30 p.m. ET, Verge Solutions, an IHA Endorsed Business Partner that provides SaaS solutions to help automate and streamline complex administrative processes, will provide an overview of PSO basics, current legislation and the ins and outs of data collection and submission. Registration is not required; to join the audio portion, dial 888-567-1603, five minutes prior to the scheduled start time. Join the web portion at: Find more information here. Inquiries may be directed to Laura Gilbert at or 317-423-7793.
Breastfeeding Training Webinars Offered
A new program called EPIC, Educating Physicians in their Communities, is being offered to all Indiana physicians and staff consisting of four, free, one-hour webinars. The first one is scheduled for March 15, and all EPIC training is CME credit approved. The goal of EPIC training is to improve breastfeeding care practices through education. The webinars are sponsored by ISDH. For more information and to register, visit
Preventing Avoidable Blood Clots Webinar Offered March 8
Join the Johns Hopkins VTE Collaborative on March 8 at 2 p.m. ET for research, strategies and insights for improving blood-clot prevention. The presentation will cover risk-appropriate prescribing, as well as how to ensure those doses are actually administered -- an under-appreciated issue. Hear about interventions at the physician, nursing and patient levels to reduce VTE risk. Register here for the free webinar.
Save the Date for 2016 Indiana Patient Safety Summit, June 7
Bring your team to the Indiana Patient Safety Summit on June 7 at the FORUM Conference & Events Center in Fishers. The theme for this year is The Power of One: Patient Safety Starts with You. The Summit will also celebrate the Indiana Patient Safety Center’s 10th anniversary. The Summit will focus on teamwork and sepsis, featuring Steve Harden of LifeWings, Thomas Ahrens of Barnes Jewish Hospital and Ciaran Staunton from the Rory Stauton Foundation. Look for registration to open soon.
Leadership Board Minutes Member Directory Harmony Data Resources Councils Patient Safety
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