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Promoting accessibility and inclusion for
people who have communication disabilities
April 2015

As we emerge from what seemed like the longest winter ever, Communication Disabilities Access Canada (CDAC) is energized not only by the brighter days of spring but also by the wonderful feedback that we get from many of you about our projects. We always welcome your ideas and encourage you to join us in creating a society where people who have communication disabilities can experience full and meaningful inclusion in all aspects of their communities. Here, we take an opportunity to update you on what we are doing. Please feel free to email me at

Best wishes,
Barbara Collier
Executive Director
Good communication is good business
Communication access symbol

Spread the Word

May is Speech and Hearing Month in Canada. This is a great opportunity to tell policy makers, human rights legislators, businesses and organizations that accessibility includes communication. Download our flyer and share it widely in your community.
Woman working on a laptop

Make Services Communication Accessible

Our e-learning modules tell businesses and organizations how to make their services accessible for people who have communication disabilities. They are being used by many businesses, organizations and healthcare services for staff training across Canada. If you complete the first four modules, you get a certificate of attendance. This is a great addition to a resume as well as increasing accessibility to your services for people who have speech and language disabilities. Click here to read more about our e-learning modules.

Checklist on a clipboard

How Accessible Are Your Services for People with Communication Disabilities?

Use our checklist to find out how accessible your services are for people who have communication disabilities. The list includes things you should consider for you reception area; how to make public events accessible; how to provide services over the telephone as well as and many other items. Click here to see our checklist.
Communication Intermediary assisting an individual to communicate

National Communication Intermediary Roster

Over 200 Speech-Language Pathologists have taken our training as communication intermediaries. They are now available to assist people with speech and language disabilities when communicating in police, legal and justice situations. Check out the intermediaries in your area. Click here to see the roster.

Nola Millan and Paul Marshall are two happy instructors on the AAC leadership course

Leadership Training

Twelve adults who use augmentative and alternative communication (AAC) have taken or, are in the process of taking our online course. Our online course is provided by six instructors who also use AAC. Let us know if you are interested in joining them. Click here to find out about the leadership program.

Group meeting

Communication Barriers

Sometimes we need to spell it out. We put together a panel of experts to tell us about the barriers that people with communication disabilities might experience when using community businesses and services. The panel included people with communication disabilities, family members, and service providers. Not only did they tell us about the barriers, they made some great suggestions for how to make these services more accessible. Click here for communication barriers.
Screenshot of vocabulary picture board

Accessibility Vocabulary

How can you negotiate your accessibility needs, if you don’t have the words you need? We have developed a series of picture and word boards to communicate about communication access rights. Download them for your communication display or program the vocabulary you want into your device. Click here to see the vocabulary boards.
Screenshot of article

In the News
Abilities Magazine published our article “Accessibility Includes Communication,” which explains why communication access should be as innocuous as curb cuts. Click here to read the article.


Contact Us
CDAC works with national and community organizations on collaborative projects and trainings to improve communication access. Contact us for more information.

CDAC Board of Directors
  • Hazel Self, Chair
  • Joanna Birenbaum
  • Kathleen Kennedy
  • John Lord
  • Lynnette Norris
  • Melinda Rundle
  • Ann Sutton
Copyright © 2015 CDAC.  All rights reserved.

Our mailing address is:
131 Barber Greene Road
Toronto ON M3C 3Y5

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