Hosted PBX
Monmouth Telecom has expanded its product line to include a business phone system as a service: Hosted PBX or Virtual PBX. This is a VoIP enabled service offering that relieves you of the responsibility of maintaining your own PBX. If you have a phone system in a closet in your office, we can replace that liability with a reliable, feature rich service, hosted in our 24x7 monitored data centers, and save you money while we are at it.
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New Website
Our new website at www.monmouth.com has been redesigned to provide our customers with easy-to-access information. The site contains a host of new information about our Hosted PBX service offering. You will find:
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New Features
Call Recording
Record your calls and review them through the web. Great for training, dispute resolution, and regulatory compliance.
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Click to Dial
Turn any web page into a rolodex. This Firefox add-on makes dialing a phone number as easy as a click of your mouse!
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Queue Statistics
How long are customers waiting before reaching a representative? Get control of your incoming calls with Call Queue Statistics!
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CRM Integration
Combine click-to-dial for outbound calls with screenpops on incoming calls for a complete unified communications solution.
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