Provider Connections vol. 17
Winter 2016

IMPACT Enrollment Deadline Passed for Typical Provider Types with Many EI Providers Failing to Comply:

The Illinois Healthcare & Family Services provider enrollment system, IMPACT, was designed to be implemented in phases. Phase 1 aimed at revalidating "typical" HFS providers such as doctors, therapists, dentists, and others, who have an NPI number. Phase 2 will affect the remaining "atypical" providers such as interpreters, translators, transportation, who do not have NPI numbers. Please watch the Provider Connections website for future announcements on when Phase 2 providers can begin enrolling.
Phase 1 revalidation/enrollment period ended at the end of September. Most Early Intervention therapy providers are considered "typical." Several notices were posted and reminders on Provider Claim Summaries were issued to encourage compliance. Beginning in February  2017, HFS will be removing previously-enrolled "typical" providers who have not complied with the revalidation/enrollment process. HFS is working with all sister-agencies to determine special needs that may have contributed to any "typical" provider not revalidating/enrolling in IMPACT. After reviewing the Early Intervention listings, there are many "typical" providers from Phase 1 who have not complied.
As a reminder, as part of the Early Intervention Payee Agreement, HFS enrollment is also required and lack of compliance equates to voiding of the agreement. The Bureau, Provider Connections, and the CBO will be working over the next couple of weeks to reach as many of the non-compliant payees as possible to ensure all of their EI "typical" providers complete their IMPACT enrollment correctly. If, after the outreach, "typical" provider enrollment has not been accomplished, any EI "typical" provider who has not complied will be notified that their Credential will be terminated. HFS is a major funding stream for the EI Program and loss of the funds because the "typical" provider failed to enroll in IMPACT will have a major impact on our funding balance and ability to pay.
If you have not completed your IMPACT enrollment, you must do so immediately to avoid any disruption in your ability to maintain your Early Intervention Credential and serve the children and families in Early Intervention. For information on how to enroll, visit the Provider Connections website for instructions at  or reach out to the IMPACT Help Desk through contact information on their website at
A Thank You goes out to those who understand the necessity of compliance and have entered their enrollment in IMPACT or have started the process already.  Thank you for your cooperation.

Ann Freiburg, Chief
Bureau of Early Intervention


Health Care and Family Services announces
IMPACT Provider Revalidation Termination Actions

Please use this link: for more information regarding IMPACT revalidation. If you have questions regarding the memo, please contact IMPACT

By email:

By phone: (877) 782-5565 Listen for IMPACT option.

Holiday Closure

Provider Connections will be closed from Monday, December 26, 2016 through Monday, January 2, 2017. The fax machine will be turned off on Friday, December 23, 2016. No package deliveries will be accepted after December 23rd. Package delivery will resume January 3, 2017. Any mail received between December 24-January 3 will be date-stamped December 31, 2016. 

News from the Bureau of Early Intervention

News from the Bureau – Fall 2016
The Bureau of Early Intervention is now in the implementation phase (Phase III) of its State Systemic Improvement Plan.

A bit of history
The Office of Special Education Programs (OSEP) implemented a new initiative for all its Part C grantees to ensure “results driven accountability” and called it the State Systemic Improvement Plan (SSIP). It was implemented as an additional Indicator within states’ Annual Performance Report that focuses specifically on improving outcomes for children involved in the early intervention system. The SSIP is a multi-year plan: we’ve completed phases I and II and are now in the middle of phase III.

Where we’ve been?
The first two years of the SSIP involved examining the current status of our system and planning for change and evaluation. The next several years will focus on implementation and adjustment of the plan.
The 3 phases are:
  • Phase I – Analysis. Completed on April 2015
  • Phase II – Plan. Completed in April 2016
  • Phase III - Implementation and Evaluation – Due April 3, 2017
 While the ultimate goal is to improve the entire EI system in Illinois, we decided to begin with pilot work in our three Innovation Zones (Aurora, E. St. Louis and Williamson County), to have time to examine the effectiveness of our activities, and then have additional time to scale up effective practices.

Each state had to select a child-focused State-identified Measurable Result (SiMR). Illinois’ SiMR is: To increase the percentage of infants and toddlers with disabilities who demonstrate greater than expected progress in the acquisition and use of knowledge and skills in our pilot areas by 0.9% by 2018. Illinois has engaged a large, diverse and representative group of stakeholders (families, providers, staff, community partners, Bureau and EI partners’ staff) in planning and has determined that our improvement strategies will utilize what we have learned from implementation science and build on the efforts spearheaded by local Leadership Teams (LT).

We have also developed a graphic to help us manage the implementation. This graphic, which we call our Theory of Change, shows how the pieces of the plan relate to each other and how they will help us achieve the desired outcomes. This graphic also guided our creation of stakeholders’ workgroups to begin the implementation phase.

Where are we now
Given what we know about the time it takes for system change and the processes recommended by implementation science, we decided to stage the implementation of the plan. We started by creating a LT in each of the pilot areas. The goal of the LT is to ensure Fidelity of Implementation of Evidence Based Practices (EBP) that leads to positive outcomes.
These LTs will:
  • Lead system change
  • Promote and model high quality practices
  • Become a resource to local CFC and peers
  • Be recognized as system leaders
We also decided that Child Outcomes was going to be the focus of the first stage of implementation.  To improve positive and sustainable outcomes for children, three critical elements are required: effective practices (evidence-based practices), effective implementation strategies (high quality professional development, coaching, etc.), and an enabling context (leadership teams focused on continuous improvement). All LT efforts will address one of these critical elements.

What’s next?
LTs will be implementing the planned activities. All activities will be tracked and evaluated to see if they are having the desired impact. Early Intervention stakeholders will continue to be informed of our progress through the SSIP Quarterly Summaries, which can be found at the EITP website at:

Credential Certificates to be Emailed

In an effort to be more efficient and reduce costs, Provider Connections will only email Early Intervention Credential certificates. This will apply to ALL CREDENTIALED providers. This is another reason why it is so important that each provider has an individual email account.

Separate Email Required

Providers must have an individual email on file with Provider Connections. Many people share a business email address. Too often, renewal notices do not get forwarded to the appropriate person and credentials go inactive. Business email addresses are fine as long as an individual is associated to the account, such as

Most emails from Provider Connections read Provider Connections System Message with an email address of Please add that email address to your address book to avoid emails going to a spam or junk mail folder.

Remember to Sanitize Evaluation Reports

Every month, providers are denied evaluation/assessment credentials because they fail to remove identifying information on reports submitted to review teams. This violates the Federal Educational Rights and Privacy Act (FERPA) as well as the Health Insurance Portability and Accountability Act (HIPAA). When identifying information is left in reports, review teams are instructed to automatically deny the credential and not review the portfolio. Last names must be removed for everyone, families, Service Coordinators, physicians, etc. Also remember to remove EI numbers. Please leave the birthdate for calculations.

Several ways are acceptable for sanitizing the information. You may black out or white out the information. You may leave first names or initials. You may delete the information and leave blank spaces. Please do not use "fake" names, because review teams may not know they are "fake."

Redesigned Website

Provider Connections staff have been diligently working to create a more streamlined, user-friendly website. The anticipated launch is set for early 2017. Stay tuned!

Payee Agreements and Agencies

If an agency already has providers enrolled in Early Intervention and is enrolling additional providers, no Payee Agreement is needed, only the Early Intervention Service Matrix. Only one Payee Agreement needs to be on file per agency, not one for each provider.
Copyright © 2016 Provider Connections/The Center for Best Practices in Early Childhood Education, All rights reserved.
 You are receiving this email because of your participation and/or interest in the Illinois Early Intervention Program.

Our mailing address is:
Provider Connections
Center for Best Practices in Early Childhood Education
College of Education and Human Services
Western Illinois University
1 University Circle
Macomb, IL 61455

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