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April 2018      View this email in your browser

Improving Conflict Management Skills Will Strengthen Sobriety
© 2018 L. Georgi DiStefano, LCSW
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In my new book, Paradigm Change: The Collective Wisdom of RecoveryI discuss the importance of improving our conflict management skills in order to strengthen and enhance quality sobriety. Self-regulation is a key step in the recovery process. Individuals who focus on utilizing self-regulation strategies and techniques will create new coping mechanisms for managing their daily lives.
 
I frequently encourage my clients who are new in recovery, to learn the EAR℠ techniques and to practice
EAR Statements℠ in their interactions with others. This approach is a valuable tool for individuals in recovery and an effective method of communication with anyone. My frequent co-author and esteemed colleague, Bill Eddy, conceptualized the EAR Statement and it is currently being taught in a host of settings including corporate workplaces....Continue Reading
Photo by Bryan Minear on Unsplash

SPEAKER SPOTLIGHT

L. Georgi DiStefano is a popular trainer and consultant on workplace conflict resolution for the High Conflict Institute. She is an author and Licensed Clinical Social Worker with extensive experience in the management of substance abuse programs and employee assistance programs. She is the former Executive/Clinical Director of the Center for Alcohol and Drug Studies and Services for the San Diego State University Research Foundation, managing a budget of $3.7 million with over 3,000 active clients. In the past, she has managed the Employee Assistance Program for Kaiser Permanente hospital system in San Diego, CA and was the coordinator of the Critical Incident Team and worked with the Threat Management Committee.... continue reading
 
Contact us to book Georgi for your workplace
training and consulting needs: 
info@highconflictinstitute.com

FEATURED BOOK FOR APRIL 

Second-Hand Shock:
Surviving & Overcoming Vicarious Trauma

NEW IN 2018

HELP FOR THE HELPER!

Helping professionals can experience burnout and compassion fatigue as a result of their work, but what about those suffering debilitating problems like depression, anxiety, addiction, obesity, or immune disorders? The cause could be vicarious trauma—a phenomenon that goes far beyond compassion fatigue or burnout.

This second edition offers new information about how vicarious trauma can be worsened when helping professionals deny or minimize their personal trauma history – or overestimate their effectiveness in coping with it. The authors also explore the ways that emotional intelligence can protect you from vicarious trauma.

30% discount through April 30
Use Coupon Code:  VT

Get Your Copy
WHAT PEOPLE ARE SAYING


“A must-read for every serious therapist who cares about his or her own emotional well-being.”

— NANCY J ROSS, LCSW, BCD CO-FOUNDER OF COLLABORATIVE DIVORCE

“Vicarious Trauma is one of the most important issues for any professional working with traumatized and/or difficult clients. All indicators are that this problem is increasing. There is a growing need for information like this excellent book for keeping yourself balanced and healthy while being exposed to the increasing stresses in our high-conflict and high-stress society.”

— BILL EDDY, LCSW, ESQ CO-FOUNDER & TRAINING DIRECTOR, HIGH CONFLICT INSTITUTE, AUTHOR OF HIGH CONFLICT PEOPLE IN LEGAL DISPUTES AND 5 TYPES OF PEOPLE WHO CAN RUIN YOUR LIFE
ABOUT THE AUTHORS

VICKI CARPEL MILLER, BSN, LMFT, is co-founder of the Collaborative Divorce Institute, and the Vicarious Trauma Institute. She is an internationally recognized presenter and trainer in the field of vicarious trauma Collaborative Practice, training family lawyers, licensed mental health and financial professionals...Continue Reading

ELLIE IZZO, Ph.D., L.P.C., is a Licensed Professional Counselor and creator of Sentbeat™ an innovative APP for enhancing emotional intelligence. Dr. Izzo developed the Rapid Advance Process, a standardized five-step model for building neural pathways to higher thinking which was originally presented at the American Counseling Association convention in Atlanta in 1997 and again in Honolulu in 2008. The Rapid Advance Process is now widely used to alleviate trauma and stress. Ellie also serves as a Trainer, Divorce Coach, Child Specialist and/or Team Manager in the process of Collaborative Divorce ...Continue Reading

Vicarious Trauma:
My 3 Tips & 
Review of Second-Hand Shock

© 2018 Bill Eddy, LCSW, Esq.

Our High Conflict Institute speakers give seminars around the world to helping professionals (lawyers, judges, counselors, mediators, human resource managers, administrators, etc.) and others experiencing the stress of high-conflict situations. We often get asked about how to manage the stress or “vicarious trauma” of dealing with high-conflict personalities day-in and day-out. I usually give them my three favorite tips: ... Continue Reading

PROPS

"The BIFF responses work wonders - and your stress level goes down significantly. Thanks to Bill Eddy and the High Conflict Institute." 
-- Facebook comment

Need to learn the BIFF Response®
Method? 
Check it out in our brand-new and easy-to-use Online Video Library!

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HAVE A BOOKSTORE AT YOUR CONFERENCE

Let us add value to your conference attendees with our our on-site bookstore. We bring our extensive selection of top sellers for your specific audience, and any books written by or recommended by your speakers. 
Click here for more info

BOOKS_LINK

IN THE NEWS

Bill Eddy gives his insight into Personality Awareness on Big Think: Your Daily Microdose of Genius

Could you become a high-conflict person’s (HCP’s) Target of Blame? If you’re not watchful and careful, yes. HCPs generally pick on people they are close to or people in authority positions. These close personal or supervisory relationships usually involve the types of people we’re inclined to invite into our lives, often without knowing much about them.

Avoiding and deflecting high-conflict behavior is like avoiding illness. You can protect yourself from becoming someone’s Target of Blame by vaccinating yourself with knowledge of the personality patterns of high-conflict people. I call this personality awareness. ....Read Full Article

_____________________

Book Review: 5 Types of People Who Can Ruin Your Life

Reviewed by Claire Nana on Psych Central
READ IT HERE

Amazon Reviewers: We Need Your Help!


Books rise and fall on Amazon based in part on review comments by readers. If you like any of our books, especially new books such as Bill Eddy’s 5 Types of People Who Can Ruin Your Life, please write a review on Amazon. You don’t have to have buy a book to review it, but it gives it a little more weight. Of course, it’s up to you! We want to reach as many people as possible with our information and skills and you can help us spread the word. Thanks!
Are you a fan of Bill Eddy's writing? 

Check out his new Psychology Today blog: 



High conflict personalities create chaos, target you, disrupt family and worse. Bill Eddy explains narcissists, sociopaths and other HCP’s to help you navigate your relationships.

See Blog
MEET OUR EXPERTS

More than 100,000 professionals in organizations across the globe have used High Conflict Institute to help solve the most challenging high-conflict situations using our unique, proven strategies and methods.
RESOURCES
Dealing with backlash and personal attacks from hostile family, ex's, coworkers or clients?
Try the 
BIFF Response® Method


Four easy steps to get back in control of hostile emails, texts and other communications.
  www.biffresponse.com   --   info@biffresponse.com
Contact the BIFF Response Coach

New Ways for Families
® is a structured parenting skills method to reduce the impact of conflict on the children in potentially high-conflict divorce and separation cases. Contact us for information.
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