Dear Valued Customer,
is announcing formal End of Life (EOL) of its EL/VU 3500
DVI + USB 2.0 KVM extender systems effective August 14th, 2014
due to a significant price increase on a critical component as well as challenges to maintain logistical commercialization. All versions of the 3500 and 4500 Series, including Icron branded, unbranded, private label, and embedded options, will be discontinued within the next 12 months.
We do offer the EL/VU 5100
as an alternative DVI Video + USB 2.0 KVM extension solution, available in the same form factors as what you purchase today and include the ExtremeUSB®
suite of features such as transparent USB extension, true plug and play (no software drivers), and compatibility with all major operating systems.
The affected EOL part numbers for the 3500/4500 include: 00-00269, 00-00270, 00-00271, 00-00272, 00-00273, 00-00274, 00-00275, 00-00276, 00-00279, 00-00280, 00-00281, 00-00282, 00-00289, 01-00331, 10-00189, 10-00190, 10-00197, and 10-00198.
This is not a comprehensive list, so please check with your account manager for more details and to discuss which replacement option may be best suited for you.
Purchase orders for last time buys of the 3500/4500 will be accepted until February 16th (six months) with final shipment by August 14, 2015 (12 months).
Our standard 2-year warranty still applies along with ongoing technical support on a reasonable commercial basis.
To place last time buy purchase orders, confirm product availability or to discuss replacement model options, please contact your Account Manager directly.
Alternatively, you can seek assistance from Icron Inside Sales at email@example.com
/ +1 604 638 3925, or check our website
. We thank you for your support and look forward to continue serving your USB and USB + Video extension needs!
Icron Technologies Product Management Team