In this edition:
- Finding support workers
- Priority supermarket delivery
- Frequently asked questions (FAQ's)
- Personal protective equipment (PPE)
- COVID-19 materials in new formats
- Easter opening hours
- One to watch
Finding support workers
We are helping to connect the dots during this COVID-19 pandemic to make sure participants get the support they need.
Visit our new webpage Finding support workers for links to matching platforms that connect NDIS participants, providers and job seekers.
Priority supermarket delivery
NDIS participants now have priority access to supermarket home delivery services.
The NDIA sent a unique home delivery access code to all participants by SMS or email earlier this week.
Use your code when placing online orders for home delivery services at participating supermarkets:
If your provider uses PPE as a regular part of their support arrangements they should continue to access it through their usual means.
Where this is no longer possible, and there is a clinical need, they should approach the National Medical Stockpile.
Access to PPE will be prioritised for NDIS providers who deliver personal care and for other activities that require close physical contact where a participant has a confirmed or suspected case of COVID-19; if there is immediate threat to continuity of safe quality care due to lack of access to PPE, or where there is a clinical need.