Edition 9, March 2017 If you cannot read this email, please click here.
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Better Internet for Kids - Bulletin Insafe & InHope
Welcome to the ninth edition of the Better Internet for Kids (BIK) bulletin. This quarterly bulletin aims to keep you informed of safer and better internet issues and opportunities across Europe and beyond. In each edition, we’ll bring you a mix of news, research and resources from many of the key stakeholders in keeping children and young people safe online, be they European Safer Internet Centres, research organisations, industry partners, policy makers or experts in the field.

If you would like to forward this newsletter to a friend or a colleague, please do so using the link at the top of this message or encourage them to subscribe to receive future editions direct.

And if you have any comments on this resource, or would like to contribute to a future edition of the BIK bulletin, please contact us.
About the Better Internet
for Kids Project
Under the Connecting Europe Facility (CEF), the European Commission is co-funding a range of better/safer internet services, both at the European and the national level. Building on the European Strategy for a Better Internet for Children as published in 2012, the BIK core service platform aims to bring together European stakeholders in the field to work collaboratively in achieving the goal of a better internet for all. This bulletin is just one of a range of tools and services provided. Keep following us across all BIK communication channels - see links in the footer of this email.
Child looking scared
  In each edition of the BIK bulletin, we look at a topical issue – this month our focus is on “cyberbullying revisited” as we look back at the developments made in recent years in tackling bullying online and highlight some of the latest approaches and resources.

Bullying has been a problem in society since the dawn of time. It occurs at schools and in the work place; in fact, wherever there are people. Unfortunately, it stands to reason that as new ways of communication and interaction have evolved, so too have the ways in which bullying can take place. In this edition of the BIK bulletin, we will seek to briefly explore some of the research and consider how prevalent cyberbullying is and what is actually meant by the term. Schools are clearly at the forefront of the issue and are dealing with it in a variety of ways but what is effective, what are the best resources and does peer education really work? Many teachers and parents grew up in a world without the internet and so bullying rather than cyberbullying was the issue. Most adults are very aware of the differences between on- and offline communication but, in many cases, children and young people are not.

A definition of cyberbullying is important and most tend to include the words “deliberately” (or intentionally) and “repeatedly”. Wikipedia cites the definition from Megan Moreno which states that cyberbullying is “an aggressive, intentional act or behaviour that is carried out by a group or an individual, using electronic forms of contact, repeatedly and over time against a victim who cannot easily defend him or herself”. The Department for Education in the UK defines cyberbullying as “the use of technologies by an individual or by a group of people to deliberately and repeatedly upset someone else”.

It is important to recognise that individuals can be very upset by comments made about them online, but that these comments may not have been made intentionally. Although this type of action may not fit into the definitions of cyberbullying, it can still cause significant problems which need to be addressed. Young people often talk about situations where they have said something to an individual online with no malice intended but it was subsequently misinterpreted. Without the benefit of facial expressions, body language, context and tone of voice it can be more difficult to determine how something was supposed to be understood. Emojis or emoticons can be used to help to provide this context, but the reality is that they too are open to different interpretations.

danah boyd in her book It’s complicated: The social lives of networked teens noted that “…the public does not necessarily embrace scholarly definitions of bullying. More often, adults use bullying as an umbrella term”. boyd explains that during her fieldwork for the book she met parents who saw every act of teasing as bullying, even when their children did not. This is particularly challenging for schools and is one of the reasons why a shared definition is so important.

Given a better understanding of what is meant by cyberbullying, it is important to ask how serious the problem is – and how prevalent it is in reality.

Read the full article on the Better Internet for Kids (BIK) portal which includes an overview of the latest research, definitions of the different types of bullying, responses to cyberbullying (including recognising and changing behaviours, reporting, and the role of platform providers), and a summary of help and resources available from the Insafe network of Safer Internet Centres.
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Helpline operator wearing headset
  The Insafe network of helplines collects data about the types of calls that they receive and this is analysed every three months to look at trends and new and emerging issues. The latest set of data covers the period from October to December 2016 and shows, once again, that cyberbullying remains the issue which helplines are dealing with most often, with around 18 per cent of calls relating to this. Helplines made specific references to cyberbullying and, in some cases, specific types of cyberbullying that they are seeing. Group cyberbullying was cited as particularly problematic as this can be difficult to address given that many of the groups which are being used are closed online groups and so not accessible to helpline staff.  
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CONSENT, AWARENESS AND HARM - analysing sexual images
  The lifespan and reach of an image online today is vast and, once distributed, can be difficult to ever track or remove. This means that losing control of sensitive photos, even self-produced ones, can hold serious consequences, especially because seemingly innocent images may be used for anything from cyberbullying to child sexual exploitation or sextortion. There has been an increase in education and awareness-raising initiatives that work directly with youth, including projects carried out by members of the INHOPE network who provide guidance and/or reporting mechanisms for cyberbullying as it pertains to sexting or revenge porn.

For this edition of the BIK bulletin, INHOPE interviewed Professor Dr Eva Lievens, Faculty of Law at Ghent University, on the need for raising awareness around consent, and advice for hotlines.
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Free online safety course for teachers – register now!
Registration has now opened for our free Better Internet for Kids online safety MOOC (Massive Online Open Course), launching on the European Schoolnet Academy on Monday, 10 April 2017.

Online safety is an integral part of what schools need to be teaching in 2017. It encompasses a wide range of issues and affects staff, pupils, parents and the wider school community. As more and more schools embrace technology as a tool to support learning, it is important that staff and pupils alike understand how to use it safely and responsibly. This six-week MOOC, aimed at primary and secondary teachers, will cover a range of topics including an introduction to online safety, media literacy, cyberbullying, online relationships and sexting, and hate speech and radicalisation.
Parent and child sharing use of technology  
Webwise Ireland launch a new internet safety guide for parents
For Safer Internet Day 2017, Webwise hosted a live parenting panel discussion in Facebook HQ, Dublin to launch a new advice guide for parents on internet safety. The guide offers parents information, advice and conversation starters about the benefits and risks children need to be aware of when using the internet. Topics explored in the guide include cyberbullying, screen time, sexting, social media and online pornography.
Cover image of klicksafe cybermobbing resource  
Systemic intervention and prevention in schools
In order to explore a new approach to combatting (cyber)bullying, the German Awareness Centre klicksafe and the multi-level programme Conflict-CULTURE have teamed up to develop a new teaching material. This new resource merges, for the first time, fields otherwise treated separately – namely, prevention of violence, bullying intervention and media education – into interdisciplinary instruction materials about intervention methods and systemic conflict management in schools. The new handbook contributes to a more professional response, enabling children and adolescents to avoid suffering and to develop pro-socially.
Lux SIC resource on cyberbullying  
Understanding emotions and empathy online
The Luxembourgish Safer Internet Centre has developed a range of services, resources and campaigns to help combat cyberbullying. Two particularly effective tools are the “Clock of feelings” for primary school children to express and reflect on their feelings by using a paper clock with emoticons of different emotional expressions, and the “Barometer of violence” which helps children of all ages to understand how the same situation can lead to different emotional reactions in different people.
Screenshot from French SIC parental resource on cyberbullying  
Parents, let's talk about it!
Today, cyberviolence is one of the biggest risks confronting children online and their parents are often unprepared to protect them from its ever-changing forms. The French Safer Internet Centre has launched a new web series with practical advice for parents, titled "Parents, let's talk about it!". The resource comprises five videos. The first four respond to parents' questions on four issues: how to raise awareness, how to detect bullying, how to start a conversation about it, and how to put an end to an instance of bullying. The fifth video addresses cyberbullying more specifically.
Cover image of new WebWeWant resource  
Help young people to stand up to bullying and hate online
The Web We Want and ENABLE projects have recently launched a new resource for children and young people. Called “My well-being and yours: Respect… begins with me!”, the resource is a compilation of exercises and educational information about current safety issues such as cyberbullying, online radicalisation and hate speech. The resource launched on Safer Internet Day 2017 and has already been downloaded more than 3,000 times. In addition to English, the resource is also available in Croatian, Dutch, French, Greek, Hungarian and Romanian.
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Youth perspectives on cyberbullying
As always in the work we do in creating a safer and better internet, gaining the perspectives of young people is essential. For this edition of the BIK bulletin, we asked three of our Youth Ambassadors their views and experiences of cyberbullying, and what they think some of the challenges are for the future. Read more from João from Portugal, Kathrin from Germany and Ida from Sweden.
Outcomes of the ITU youth online consultation on cyberbullying
As part of its remit, the ITU (International Telecommunication Union) plays an important role in the global effort to protect children online, including through the multistakeholder Child Online Protection (COP) Initiative and the ITU Council Working Group on Child Online Protection. One aspect of this work is youth online consultation.

“Operation Uncool” was a consultation inviting young people to share their perceptions and responses to cyberbullying. Over two rounds of consultation, Operation Uncool allowed the Council Working Group Members to consider young people’s opinions and report their concerns to relevant stakeholders so they can reflect young people’s needs in policymaking.
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Social media icons on a phone screen  
How young people use social media: Youth Internet Monitor 2017
On the occasion of Safer Internet Day 2017, the Austrian Safer Internet Centre (SIC), Saferinternet.at, published the results of the second “Youth Internet Monitor”: an inquiry into how young people in Austria use social platforms. Its goal is to keep track of young people’s favourite social media platforms and to identify new trends and possible issues at stake.
Small child sat against a wall looking lonely  
New research toolkit for the study of online risk
Global Kids Online has recently developed a research toolkit for the study of children's online risks, opportunities and rights in the digital age. Freely available online, the research toolkit aims to facilitate the gathering of global evidence on key issues related to children’s online experiences, including cyberbullying. In this respect, it aims to critically evaluate the relationship between traditional forms of face-to-face peer aggression and online bullying, and the boundaries between cyberbullying and other forms of online aggression.
Young boy with Stop written on the palm of his hand  
Cyberbullying roundup from Parenting for a Digital Future
The issue of cyberbullying is often top-of-mind for parents who fear not only that their children will be victims of bullying, but also that they may be acting as bullies themselves. The Parenting for a Digital Future blog has covered recent research relating to bullying and harassment, including how child protection has complementary on- and offline components. At the same time, the blog has also examined how social media may give rise to particular kinds of harmful “trolling” (and what to do about it), acknowledging how difficult it may be for some children to just “turn it off”.
Young girl with hands covering her face  
UN report on protecting children from bullying and cyberbullying
"Ending the torment: tackling bullying from the schoolyard to cyberspace" is the title of a recent research report from the United Nations, prefaced by Marta Santos Pais, Special Representative of the Secretary-General on Violence against Children. It is published in the framework of the United Nation’s Sustainable Development Goals and, in particular, Target 16.2 to end abuse, exploitation, trafficking and all forms of violence against and torture of children.

The publication seeks to bring together key elements of the rich global expertise on the issue of bullying (and cyberbullying) in order to share information, ideas and examples of best practice with all those who are interested in tackling the issue.
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Alliance to Better Protect Minors Online launches on SID 2017
On Safer Internet Day 2017, the European Commission, tech and telecoms companies, broadcasters, NGOs and UNICEF unveiled a self-regulatory initiative to address harmful content, conduct and contact online. Under the banner of the “Alliance to Better Protect Minors Online”, the participating tech and telecoms companies will present their individual commitments to improve online safety within a three-month timeframe.
Image of people united  
Microsoft launches new Digital Civility Index
On Safer Internet Day 2017, Microsoft challenged people around the world to embrace "digital civility" and to treat each other with respect and dignity online. It may sound simple, but new Microsoft research shows people are concerned about the tone of online interactions and worry that risks will increase in the future.

The research prompted the creation of Microsoft's "Digital Civility Index" – a new measure of people's safety online and exposure to risks.
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Safer Internet Day 2017 was a huge success
The 14th edition of Safer Internet Day (SID) was a great success. Taking place on Tuesday, 7 February 2017 with a theme of "Be the change: Unite for a better internet", the day called upon all stakeholders to join together to make the internet a safer and better place for all, and especially for children and young people.

The day saw the support of more countries (130+) and more organisational supporters (60+) than ever before, right across the globe, with lots of activity playing out on social media. A number of SID success stories have been shared on the Better Internet for Kids portal.
Safer Internet Day mascot  
Safer Internet Day 2018 – save the date
As one SID draws to a close, we already start planning the next! Save the date for Safer Internet Day 2018 which will take place on Tuesday, 6 February 2018.

We hope to bring you news on the theme of the campaign in the next edition of the BIK bulletin, and keep checking the Safer Internet Day website for the latest information.
SIF 2017 Save the Date logo  
Safer Internet Forum 2017 – save the date
Save the date for Safer Internet Forum 2017 which will take place on Thursday, 23 November 2017 in Brussels, Belgium. Safer Internet Forum (SIF) is a key annual international conference in Europe where policy makers, researchers, law enforcement bodies, youth, parents and carers, teachers, NGOs, industry representatives, experts and other relevant actors come together to discuss the latest trends, risks and solutions related to child online safety.

We hope to bring you news on the theme of SIF 2017 in the next edition of the BIK bulletin, along with details of registration. In the meantime, keep checking the Safer Internet Forum page on the BIK portal for the latest information and to find out what happened at past editions of SIF.
Get Online Week 2017 - there's still time to get involved!
Get Online Week takes place 27 March - 2 April 2017. This annual digital empowerment campaign engages and encourages people to use technology and the internet with confidence and with skills that allow them to benefit from the world of online opportunities. It is supported by corporations, NGOs and public authorities.

The campaign is organised each year in March by Telecentre Europe (TE), an umbrella organisation that represents European networks of ICT learning centres and, this year, will be delivered using the I-LINC platform.

Read about some localised implementations of the campaign also, coordinated by Safer Internet Centres in Czechia and Lithuania.
Coface Families-Europe logo  
COFACE Families-Europe Conference: Families on the move
COFACE Families-Europe and two of its Belgian members (Gezinsbond and La Ligue des Familles) are jointly organising a conference titled Families on the move, taking place in Brussels, Belgium on Friday, 12 May 2017.

This theme for the conference was selected to address pressing challenges for families in Europe and beyond, including economic, digital, migration and social challenges. The digital challenges aspect, in particular, will consider the impact of increasing digitalisation of our lives, and the need to empower families to “take back the internet”, namely to shape and influence their digital environment so that families can move freely online in respect of their data privacy and safety.